English Language Manager

4 weeks ago


Scotland, United Kingdom The Fife Arms Full time

We have an exciting opportunity to join our Front Office Team at The Fife Armsas Night Manager working closely with our Front of House Manager and team.
As Night Manager you will be responsible for:
Achieving guest satisfaction, room and other (guest experience) revenue goals by supervising the Front Office operation during the night.
Ensuring that the Front Office night team is staffed according to need by utilising business forecasts to schedule employees.
Ensuring the safety and security of guests and the hotel during the night by conducting regular walk abouts throughout the hotel, checking that doors are locked, fire doors are closed and that there are no health & safety hazards.
Ensuring a presence on the front desk throughout the night, completing the night audit checklist.
Monitoring Front Office activities regarding discounts, billing instructions, and compliance with hotel credit policies.
Managing the Pay Master accounts, ensuring that payments are received within our payment terms.
Ensuring that public areas are maintained clean, neat, and tidy.
Providing overnight cover in absence of the reservations team.
Providing our guests with a night porter service during their stay.
Be personally responsible for the application of the hotels Health and Safety Hotel Policy.
Working cohesively with the management team to achieve our shared goals.
Youll be surrounded by a team with a creative flair and a passion for brilliant service with a desire to learn and grow. All striving to go beyond for guests, our team, and the community.
30 days holiday
Pension
Free food and drinks whilst on shift
Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles, and New York
Amazing sports and social events led by local social committees
Life Assurance
Health benefits including a health cash plan
Employee Assistance Programme
Career development opportunities tailored around your aspirations and goals
Artfarm uniquely brings together art, community, education, people, and place.
Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie's our glamorous and elegant Whisky Bar, Elsas our Art Deco Cocktail Bar, and our more relaxed Drawing Room
all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team.



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