Head of Service Management

4 weeks ago


Grimsby North East Lincolnshire, United Kingdom Domus Recruitment Full time

Domus are on the lookout for a dedicated Health and Social Care professional to take managerial responsibility for a Supported Living service in Grimsby, Lincolnshire for adults with Learning Disabilities and Autism. Ideally, you will be an experienced Service Manager but would certainly consider a competent Deputy Manager looking for a step up.This is a fantastic opportunity for an established Service Manager, highly experienced Deputy Manager, or Team Leader to join a highly reputable provider of health and social care and support for people with Learning Disabilities in Grimsby, Lincolnshire.The Service Manager will manage and lead a team to provide support that enables the people supported to achieve the outcomes of their individual Person-Centred Plans, while supporting them with their ambitions and the choices they make.We are looking for an enthusiastic and self-motivated leader who wants to make a difference to the lives of the people supported, promoting Person Centered Approaches and Values, Inclusion, and Independence. As one of the largest adult social care providers in the UK, the Service Manager in Grimsby, Lincolnshire will be a great ambassador for the care group, championing their beliefs and representing the values outlined in the mission statement. Key Responsibilities of a Service Manager:
Lead and direct the teams in person centered planning and support for the people we support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
Lead and direct teams to facilitate and empower independence of people we support.
Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
Maintaining a good local market knowledge of Grimsby, Lincolnshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Development Manager and the Finance Department. 
Service Manager Requirements:
Level 3 Social Care qualification. (Good knowledge and practical implementation of CQC regulations.
Experience of working at a supervisory level in care/support setting within the last 3 years.
Excellent level of people management skills.
Management skills to main the service to a high standard.
Computer skills in Microsoft office particularly word, excel, outlook and the internet.
Full Driving License, use of car, with business use.
Competitive Annual Leave
Recognising Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
Award-winning App for news and info.
Financial Wellbeing: discounts include high street, supermarkets, flash sales, gym memberships and more.
Blue Light discount programme, funded by us.
Government mileage rates if you need to travel any extra distances as part of the role.
Training and development to reach your potential: learning journey that grows with you to reach care worker standards, specialist skills training including Autism, Dementia and Mental Health, career pathways that include flexible apprenticeships and nationally recognised qualifications.
As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position.



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