Senior Business Analyst

Oliver Wyman’s Knowledge Services (KS) department is on an exciting journey to modernize and future-proof its internal knowledge systems, leveraging emerging AI technologies to empower our consulting workforce.
We are seeking a Senior Business Analyst / Product Owner to continue to identify and prioritize the business value opportunities, clarify the requirements and support the delivery process (in partnership with our development team) while upskilling our team of Product Analysts, and delivery of key internal knowledge products such as KNOW (Knowledge Search Portal) and ASKnowledge (Customer Service System).

As a Senior Business Analyst (Product Owner), you will play a pivotal role in translating complex business problems into clear, actionable requirements, prioritizing workstreams, and driving product delivery in close partnership with our Oliver Wyman Group (OWG) Tech teams. You will also mentor junior team members and help shape the product lifecycle frameworks, ensuring alignment with strategic goals and business value.

Collaborate with senior stakeholders, including partners, to identify priorities and maximize business value.
Manage and prioritize the product backlog, balancing business needs and technical constraints.
Work closely with delivery teams during sprint planning, reviews, and demos to clarify priorities and ensure quality.
Accept or reject deliverables based on defined acceptance criteria and quality standards.
Monitor progress, risks, and dependencies, maintaining accurate portfolio information and reporting on product metrics.
Support go-to-market planning, adoption, and change management initiatives to ensure successful product rollout and user engagement.
Provide coaching and mentoring to junior Product Analysts and team members.


Proven experience as a Business Analyst or a Product Owner or in a similar role within Agile Scrum frameworks, ideally in internal knowledge or technology products.
Strong business analysis skills with the ability to understand, prioritize, and translate requirements into actionable backlog items.
Solid understanding of technology and the ability to communicate effectively with with technical teams and business stakeholders.
Experience with Microsoft 365, Power Platform, and enterprise knowledge management solutions is desirable.
Familiarity with Agile tools such as Azure DevOps, and collaboration platforms like SharePoint and Teams.
Data literacy to consume and leverage insights from data analysts to inform product decisions.
Knowledge or interest in AI applications within enterprise environments is a plus.
Availability to work in a hybrid mode at our Newcastle office (3 days per week).


Full time job contract with an attractive compensation package (including year-end financial bonus)
Selection of benefits (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan)
Work in a collaborative, supportive environment with opportunities for professional growth and development
Access to mentoring and training programs
Inclusive culture with Employee Resources Groups and CSR activities
Engage with cutting-edge AI and digital tools to transform how knowledge is managed and delivered
Enjoy a hybrid working model that balances flexibility with in-person collaboration.


Please send us your CV in English .


We have no interest in running a steady-state business. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.