Customer Care Advisor Contract

3 days ago

United Kingdom Incora Full time

We are currently seeking an exceptional customer service professional to join us as a Customer Program Specialist
The Customer Program Specialist is accountable for facilitating and building strong customer relationships (with intermediate to complex customer accounts/contracts) through continuously providing high quality service and support. The Customer Program Specialist will maintain an advanced working knowledge of customer operations and sales policies, internal practices and contract administration work. In this role, the specialist will leverage internal working partnerships to investigate and reconcile customer issues, perform account administration (bin maintenance, managing backorders, RMA's, prioritization and order release, etc.), Bachelor’s degree in business accounting/finance, Marketing, Supply Chain preferred; and/or a combination of educational background with relevant work experience
· 3-5 years of combined Sales and Customer Service experience required (within the aerospace industry, is preferred)
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
~ Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
Family friendly policies such as 2 weeks paid parental leave.
We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
Employer paid Group Life Insurance at 1x salary, STD, and LTD.
Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
Very importantly we want to be with you to help your career take off and become part of the Incora Story
We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
IncoraTM is a leading, global provider of innovative supply chain solutions. With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.
MUST BE A CANADIAN CITIZEN or PERMANENT RESIDENT OF CANADA
MONDAY-FRIDAY upon completion of training and security clearance.

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