Desktop Technical Support Technician

4 weeks ago

Dalkeith Midlothian, United Kingdom Global Technology Solutions Ltd Full time

Desktop Engineer (with network experience)
Contract length: Day rate: £240 inside ir35 through umbrella
Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties.
Easy access to travel links
* Free on-site parking
* Desktop / Laptop / VDI - build, configuration and deployment to end users
* Assist with software installation / deployment
* Assist with Smarthphone deployments
Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets
* Hardware installation / upgrade / break fix for desktop, laptop, and server
* Network patching and trouble shooting
Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support
* Knowledge of Microsoft Office 2010 onwards
* Working knowledge of Active Directory - Users and Computers
* Proven and demonstrable software and hardware troubleshooting skills
* Knowledge of Microsoft SCCM and OS / Application deployment
* ITIL Version 3/4 Foundation
* Microsoft Windows 7/10 training and certification
In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application.

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