Relationship Manager

1 day ago

Brixton Devon, United Kingdom Hotpod Yoga Full time

Hotpod Yoga is Europe’s largest yoga business. Founded in 2013 by two childhood friends, Max Henderson (a strategy consultant) and Nick Higgins (a teacher), we want to take yoga to more people and places than ever before by doing two things:

Creating a yoga experience like no other.
We’ve set out to design an extraordinary yoga studio and build a strong brand - in a cocooning pod, with carefully engineered sound and scents and a consistent 37° warmth: the perfect conditions to stretch out and deeply relax a diverse audience - providing intense and immersive classes for the expert and novice alike. 

Not just with a broad range of students but with aspiring teachers: franchise owners who could share all of the brand’s infrastructure, passion and innovation, and hit the ground running with their own Hotpod business. 

We look to maximise our positive social and environmental impact and reduce any negative impact in all we do, through every role.

This is a fast-paced, multifaceted role focused on helping our franchisees thrive. You’ll be the go-to for a group of studio owners, offering guidance and support across everything from business planning to daily operations. It’s hands-on, people-focused and deeply rewarding — especially for someone who enjoys building relationships, solving problems and getting stuck in.

Provide hands-on support across all areas of studio operations — from business planning and marketing to troubleshooting day-to-day issues. Deliver training sessions and help ensure every franchisee is set up for success.
Pillar 3: Network Growth & Continuous Improvement
Collect feedback from the network and help evolve the systems, infrastructure and support we offer as the business grows.

Be confident advising franchisees and helping them make the right calls for their studio
Feel comfortable delivering training to groups, both in-person and online
Communicate clearly and confidently, both in writing and in person
Be happy to travel across the UK (15–20% of your time)
We’re after someone who’s passionate about helping people grow. You don’t need to be a yoga obsessive (although it helps if you’re up for a downward dog now and then). What’s more important is that you’re commercially savvy, people-focused, and up for the challenge of helping small business owners thrive.
35k salary, depending on experience
~ Private health insurance
~ Company pension contribution
~ Flexible working and a great office environment (this is a hybrid role, with a minimum of 2 days per week at our Brixton HQ required)
~ Regular team socials, lunches and employee recognition schemes
~ Generous holiday allowance

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