Customer Service Manager
Found in: Jooble UK C2 - 2 weeks ago
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry.
We supply candidates from executive to operative level and are currently working with a contractor who are looking for Customer Service Manager in East London
The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents.
Must have housing experience
Answering the phone
Resolution of minor complaints at call level.
Maintain and action emails from contract mailboxes.
Answering payment queries of both sub contract and client.
Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance.
Customer Service
31 days annual leave which increases with length of service (including bank holidays)
Pension
Long service rewards
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Customer Service Manager
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Customer Service Manager
Found in: Jooble UK C2 - 7 days ago
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Found in: Jooble UK C2 - 7 days ago
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