Performance Director

Performance Director – Nest Commerce London (Hybrid) About Nest: Nest Commerce is one of the UK’s fastest-growing performance marketing agencies, built for ecommerce and retail brands. We partner with category-leading names such as Urban Outfitters, Reiss, Damson Madder, Crew Clothing and Hims, helping them scale sustainably through cutting-edge performance strategy and proprietary technology. Our in-house AI platform, Hummingbird , gives us an unmatched competitive edge, automating optimisation, generating creative at scale, and empowering our teams to deliver market-leading results. We’re founder-led, independent, and fiercely ambitious, with a culture that blends commercial impact with genuine care for our people. Key Responsibilities: As Performance Director, you will lead a portfolio of ecommerce and retail clients, working as a strategic partner to drive growth, retention, and long-term success. You will: Oversee 3–5 key accounts, shaping and executing integrated performance marketing strategies aligned to their business goals. Build strong, trusted relationships with senior stakeholders and ensure high client satisfaction, renewal and revenue growth. Lead, mentor, and develop a team of paid media specialists, including at least one Paid Media Team Lead, fostering a high-performance and collaborative culture. Partner with our Nest Studio creative teams to introduce and integrate creative solutions that enhance performance. Support agency growth through new business contributions, pitches, case studies, and thought leadership. Maintain smooth financial management across your portfolio, including forecasting, invoicing and addressing payment challenges when needed. Stay ahead of performance, platform, and creative trends, bringing fresh insights to clients and internal teams. Candidate Experience: We're looking for a strategic, commercially minded leader who is passionate about performance, people, and pushing boundaries. You’ll bring: A track record of managing and growing a portfolio of clients, with strong relationship-building skills. Deep expertise across paid digital channels including Meta, Google, TikTok, Pinterest. A data-driven mindset with the ability to translate complexity into clear, actionable plans. Experience developing and mentoring teams, with a focus on upskilling and career progression. Confidence navigating challenging conversations with empathy and clarity. A proactive, solution-oriented approach that aligns with Nest’s values of ownership, speed, resilience, and innovation. You’ll thrive here if you’re excited by the idea of combining elite talent, proprietary tech, and fast-moving ecommerce brands, while being part of a culture that genuinely supports growth and wellbeing. Multiple team members highlight the people, learning opportunities, and exposure to market-leading tech as defining parts of their Nest experience. Company Benefits: Nest offers one of the strongest benefits packages in the performance marketing industry, including: Hybrid working (3 days in Kentish Town office) + dog-friendly environment Weekly team socials & Thursday learning sessions 6-week paid sabbatical after 4 years (plus option for 6 additional unpaid weeks)£50 monthly wellness allowance £10 lunch allowance twice per month £100 desk & chair allowance £20 monthly internet allowance Working abroad for up to 10 consecutive days per year 25 days annual leave + 8 bank holidays (33 total) Enhanced parental leave & fertility support Techscheme & Cyclescheme access 1 volunteering day per year + £1,000 monthly charity donation Transparent leadership and a culture built around ownership, innovation, resilience, and solving problems fast.