Telephone Agent

1 month ago


United Kingdom eTeam Full time

Title: Contact Centre Agent Contract: 03 months with extension
You will mainly be taking inbound calls relating to a variety of occupational pension schemes. Performance Objectives:
Maintain and develop knowledge of pension schemes

Answer the phones and respond to members queries to set service standards
• Provide an efficient, professional service to meet all client/members' needs and to promote the *** brand
• Financial
• Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Computer literate
• Experience in either DB or DC pensions administration would be an advantage



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