Customer Support Engineer
1 month ago
Industrial IoT Support Engineer*
*You are the contact person for our customers as a Support Engineer
Your tasks include error documentation and carrying out systematic error analyses, e.g. in the area of network communication and firewalls
You maintain close cooperation with our cross-functional teams for troubleshooting and product improvement
Supporting our customers in the commissioning and operation of our hardware and software is also part of your tasks
Windows and Linux operating systems, industrial PCs, Linux (CentOS) on our own industrial PC hardware, virtual machines and Docker containers (on-premise and in the cloud), various network technologies, Java, web technologies, mobile apps, mobile devices (e.g. tablets, data glasses, smartphones)
Completed training as an IT specialist in system integration or comparable qualification or experience
Advanced knowledge in dealing with Windows and Linux systems, e.g. with Powershell/Bash, services, log files, scripting, container techniques, IT security
0 technologies
Open and communicative in exchanges with customers as well as IT specialists and other interface areas
Very good German and English skills round off your profile
Friendly team with over 60 colleagues
Free parking space in our underground garage
Remote work possible
Team-building events, sports and leisure activities
We look forward to receiving your application via our online application tool at
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