Excel Specialist- Immediate Start
Found in: Jooble UK C2 - 2 weeks ago
Location: Central London - Hybrid working with 3 days in the office and 2 days from home
Working hours: 40 per week
Immediate start preferred OR a short notice period
Our client is a global tech and logistics business, they are looking for Onboarding Support Specialist to support and onboard Italian customers as well as improve onboarding process. The key responsibilities for the role revolve around supporting directly and indirectly (partnering with the sales team) throughout the customer's onboarding journey to allow clients to start shipping with the business in Italy.
- Work as a customer onboarding & support SME for the commercial team and support customers set up their shipping accounts and start shipping with the business.
- Support shippers and/or internal teams to set up rates, understand how to work with us, set up their operations and integrations to print labels to hand packages to launch shipping with us.
- Work cross-functionally in a highly complex area with multiple stakeholders, partnering with Product, Marketing, Commercial, Sales, Customer Programs and Operations to drive change, and influence stakeholders.
- Be able to work with excel, drive reporting and use this data to build solutions for improvement.
Fluent in English and Italian required
Expert use of MS Office Suite and CRM Salesforce (Highly desired)
Bachelor's Degree or equal experience
Excel at communication and are comfortable with playing a lead role in a highly visible organization.
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