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General Manager

1 month ago

Crediton Devon, United Kingdom Cathedral Appointments Ltd Full time €50,000

Location: Devon

Salary: Up to £50,000 per annum

Full time hours to include weekends

General Manager - Garden Centre/Retail

Are you an experienced retail or garden centre professional looking for your next leadership challenge? We are seeking an experienced and dedicated General Manager to oversee a bustling and independent garden centre and café operations in Devon.

Key Responsibilities:

  • People Management: Lead and motivate the retail and operations team, fostering a high-performance culture. Ensure staff engagement and development to provide outstanding customer service.
  • Operational Management: Oversee daily operations, maintaining high standards and consistency. Manage stock, category ranging, and special orders. Conduct regular site walks to prioritise tasks and ensure operational excellence.
  • Financial Management: Drive retail sales growth, improve gross margin profitability, and achieve set KPIs.
  • Training and Development: Train staff to enhance skills and build a collaborative team spirit.
  • General Compliance: Ensure adherence to all company policies, including health and safety standards.

Key Competencies:

  • Exceptional customer service skills with a go-the-extra-mile attitude
  • Strong leadership and communication skills
  • Excellent organisational and administrative abilities
  • Integrity, honesty, and attention to detail
  • Ability to work under pressure and adapt to change
  • Strong commercial judgment and computer skills

Requirements:

  • Previous experience in a similar role, ideally within retail and or Proven experience in retail or garden centre management.
  • A passion for motivating, inspiring, and leading people
  • Successful history of achieving KPIs
  • Ability to deal confidently with HR related matters
  • Technical understanding of plants, gardening, hospitality, and aquatics would be preferable but not essential

Company Benefits:

  • Discretionary company bonus
  • 28 days Annual Leave
  • Company Pension scheme
  • Company discounts

If you would like to be a part of a team dedicated to providing the best customer service in Devon. Apply today and take your career to the next level

Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.

Recruiter: Charlotte Coke

Ref: 10475

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