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Account Managers/Senior Account Manager
1 month ago
Senior Account Manager
Tag has been the trusted production partner for brands worldwide for over 50 years, helping them achieve their business goals across borders and cultures. We pride ourselves on fostering inclusive, empowering environments where individuality is celebrated, and everyone feels safe and supported. By embracing diversity of thought, experience, and expertise, we maximize potential for both our people and clients.
As part of dentsu Group since June 2023, Tag combines its unparalleled expertise in delivering personalized, omnichannel content with dentsu’s innovation and technology infrastructure. This role is perfect for a current Senior Account Manager looking for a new challenger, or an Account Manager ready to advance in their career.
You will be responsible for the day-to-day operations on one of Tag’s B2B Creative Production accounts. You will act as the glue between our clients and internal teams, working alongside Project Managers to deliver best in class work. You’ll also support the Account Director and Group Account Directors in identifying opportunities and cultivating new client relationships.
Experience working in creative agencies, production services or marketing functions working in the B2B sector, ideally professional services.
Experience in integrated production (broadcast, digital, print) is preferable
Ability to lead projects from brief to completion
Good interpersonal/communication skills, capable of working well with peers in other teams both in person and remotely
Understanding of technology tools such as workflow, automation and asset management tools is a plus
Proficient in Microsoft tools, Excel & PowerPoint to medium-advanced level
Oversee briefs from start to completion, ensuring quality at every stage. Work alongside Project Managers to manage budgets and timings
Be the central conduit for all project communication and status updates
Use creativity to solve client communication challenges, resolve service delivery issues and improve productivity
Support Account Director and Group Directors in identifying new business and organic growth opportunities, help in creating client facing proposals and presentations
Resolve issues escalated by the client and escalate significant issues to Account Directors and Group Account Directors
Develop quarterly client review presentations and use feedback received from client in those discussions to initiate account improvements
Invoice all projects on final delivery
Assist in helping to manage cash flow & assist in preparing and reviewing the monthly invoices
Be able to analyze the monthly performance and progress reports, including expense management and achievement of financial targets
Understand financial targets, analyze trends, identify shortfalls, and help to create action plans to recover revenue or cut expenses
As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
