Support Officer Support Officer

Job Title: Divisional Support Officer, Operations
Cambridge, Hybrid
Contract: Fixed-Term/Secondment (12-month Maternity Cover)
Hours: Full-time, 35 Hours Per Week
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
The key word in the title is ‘support' as you will be supporting the divisional senior leadership team so they can focus on leading the division effectively, and around 400 people in the International & UK Operations division to minimise distractions from processing multiple overlapping exam series.
As part of the Professional Support Unit, you are supervised by the Support Manager on day-to-day proceedings but will have autonomy in arrangement of your own workload and variation to the daily routine.
On behalf of Cambridge International Education, you contribute to mitigate security risk to the business by meticulously managing staff access requests.
Build relationships and be the pivotal hub for internal and external queries of all variety either to resolve, refer for solution, or share knowledge with colleagues to keep them informed of corporate developments.
The successful candidate is highly motivated, enthusiastic, organised, expected to have appropriate office and IT skills, and be comfortable working on their own initiative with minimal supervision. You are a proactive self-starter, resilient and flexible, are process minded with ability to work well under pressure, prioritise workload and meet multiple deadlines with a high level of accuracy and attention to detail.
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
~28 days annual leave plus bank holidays
~ Private medical and Permanent Health Insurance
~ Discretionary annual bonus
~ Group personal pension scheme
~ Life assurance up to 4 x annual salary
~ Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location (2-3 days). We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
This role allows me to use my skills in communicating and organisation to support Operations in delivering results for our learners.”
“If you are shortlisted, you will be invited for an in-person interview at our Cambridge office on 15th December. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill requirements.”
You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.