Information Technology Support Engineer
1 week ago
IT Support Engineer – Onsite Location: Liverpool, UK Work Mode: Onsite Employment Type: Contract About the Role We are seeking a proactive and customer-focused IT Support Engineer to join our onsite technical team in Chester. The ideal candidate will have strong communication skills, solid IT support experience within a professional practice environment, and the ability to deliver high-quality technical assistance to users with varying levels of IT knowledge. Key Responsibilities Provide first-line and second-line IT support to users onsite, ensuring timely resolution of incidents and requests. Communicate effectively with users via telephone, email, and in person, delivering clear and user-friendly technical guidance. Assess user IT proficiency levels and tailor support accordingly to ensure positive user experience. Administer and maintain Windows 10 Enterprise and Windows Server environments, including Active Directory Services (ADS). Log, track, and manage tickets through a centralised helpdesk system , ensuring accurate documentation and updates. Ensure adherence to IT and Data Security policies; promptly report and escalate any deviations or security concerns. Provide support and troubleshooting for Microsoft Office 365 applications and services. Diagnose and resolve hardware, software, and network-related issues efficiently. Prioritise tasks effectively while handling multiple and conflicting demands. Support and maintain virtualised environments. Manage and troubleshoot file access and permissions in WAN/LAN environments . Assist with setup, maintenance, and troubleshooting of wireless networks and general networking components. Support Audio/Visual equipment setup, installations, and troubleshooting. Ensure timely delivery of tasks while meeting strict deadlines. Skills & Experience Required Strong verbal and written communication skills. Experience working in a professional practice or corporate environment. Solid understanding of Windows 10 Enterprise and Windows Server administration. Good knowledge of Microsoft Office 365 (essential). Awareness of IT/Data Security best practices. Experience using helpdesk call logging systems. Good problem-solving, analytical, and diagnosis abilities. Ability to work effectively under pressure and manage time efficiently. Familiarity with virtualised environments (e.g., VMware/Hyper-V). Understanding of WAN/LAN environments and file management. Experience with wireless networking solutions. Knowledge of Audio/Visual equipment setup and support. Why Join Us? Opportunity to work in a professional and collaborative environment. Exposure to a wide range of technologies and ongoing skill development. Be part of an experienced IT team supporting a growing organisation.
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Information Technology Security Engineer
2 weeks ago
Liverpool, United Kingdom Ventula Consulting Full timeInformation Technology Security Engineer This range is provided by Ventula Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Ventula Consulting Security Operations Technical Systems Engineer – Remote (occasional travel to site) - £60,000 +...
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Information Technology Support Engineer
1 week ago
Liverpool, United Kingdom Pyramid Consulting, Inc Full timeIT Support Engineer – Onsite Location: Liverpool, UKWork Mode: OnsiteEmployment Type: ContractAbout the RoleWe are seeking a proactive and customer-focused IT Support Engineer to join our onsite technical team in Chester. The ideal candidate will have strong communication skills, solid IT support experience within a professional practice environment, and...
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Information Technology Support Engineer
1 week ago
Liverpool, United Kingdom Pyramid Consulting, Inc Full timeIT Support Engineer – Onsite Location: Liverpool, UKWork Mode: OnsiteEmployment Type: ContractAbout the RoleWe are seeking a proactive and customer-focused IT Support Engineer to join our onsite technical team in Chester. The ideal candidate will have strong communication skills, solid IT support experience within a professional practice environment, and...
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Information Technology Support Specialist
1 week ago
Liverpool, United Kingdom SISL Global Full timeAbout the Role The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end‑users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities Provide second‑level technical support for...
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Information Technology Security Engineer
2 weeks ago
Liverpool, Liverpool, United Kingdom Ventula Consulting Full time £40,000 - £80,000 per yearSecurity Operations Technical Systems Engineer – Remote (occasional travel to site) - £60,000 + benefitsThe UK's leading trade and logistics company is seeking a skilled Security Operations Technical Systems Engineer to drive the development and optimisation of their CCTV, Electronic Access Control (EACS), and Operational Technology systems across...
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Information Technology Support Specialist
2 weeks ago
Liverpool, United Kingdom SISL Global Full timeDuration: 6 MONTHS Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide second-level technical support...
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Information Technology Support Specialist
1 week ago
Liverpool, United Kingdom SISL Global Full timeDuration: 6 MONTHS Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide second-level technical support...
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Information Technology Support Specialist
2 weeks ago
Liverpool, United Kingdom SISL Global Full timeDuration: 6 MONTHS Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide second-level technical support...
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Information Technology Support Specialist
1 week ago
Liverpool, United Kingdom SISL Global Full timeDuration: 6 MONTHS Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical...
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Information Technology Support Specialist
1 week ago
Liverpool, United Kingdom SISL Global Full timeDuration: 6 MONTHS Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical...
