Implementation & Project Management Lead

Olympus are a global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.
We are hiring for a Project manager to lead our healthcare software implementation projects across our whole field service department, This is a key role to ensure the delivery of our new endoscopy software being implemented into hospitals across the UK. This role can be based anywhere in the UK, with no fixed office but will require up to 50% travel for the first 6 months of the role.

The Project lead is a key member of the Field service team, responsible for guiding new customer implementations of the Olympus Ecosystem software. This role requires strong project management skills to coordinate various tasks such as gathering technical requirements, creating project plans, adhering to schedules, organising training sessions, and ensuring smooth handoffs to support teams. The Project Lead will work closely with cross-functional teams including engineering, product management, customer support, and quality assurance.

To serve as the project lead on Implementation of Olympus software into Hospitals
Creating project timelines using department wide templates, customising as needed per customer/project.
Assisting customers in project discovery phase, gathering technical requirements and limitations, including networking review, architecture review, etc
Conducting weekly project status meeting, ensuring detailed meeting notes are captured and shared out to all contributing parties
Working with Hospital IT infrastructure and in country Olympus resources to schedule and complete installations, including prework and on site installations
Ensuring customers are trained properly and fully leading up to project GO LIVE
Transition projects over to support teams seamlessly
Assists with updating project templates and SOPs as software product evolves
Shares project statuses with internal stakeholders, ensuring company is always driving forward
Oversight and standardisation, and implementation of best practices

Minimum 3+ professional years of experience in the project management field
Healthcare experience is highly desired for this role (Alongside software implementation experience)
Project Management background, including contract understanding, project schedule creation
Familiarity with software development processes, agile methodologies, and QA practices
Ability to travel up to 50% of the time - UK Mainland
Highly motivated, proactive and enthusiastic and able to work with minimum supervision and with the ability to meet deadlines and work within agreed budgets
Understanding of IT Service Management (ITSM) principles and practices

In addition to a competitive salary, you will receive a generous annual leave entitlement
You will be eligible to receive private medical cover
Comprehensive company pension scheme
Employee Assistance Program to support your health, mental and emotional-wellbeing
At our HQ, we have a subsidised staff restaurant and free parking
Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers

We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.

We warmly encourage all who wish to bring their talents to this role at Olympus, to apply.