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Head of Remote Support Services
4 weeks ago
This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and supporting infrastructure, service performance delivery / improvement and customer satisfaction tracking, issue resolution and underlying changes to the culture and behaviours across the function.
You will be responsible for the specific planning and execution of the Finance Transformation Programme (FTP) workstream aimed at building Finance’s customer service delivery strategy, capabilities assessment, training needs and driving the culture change for putting the ‘customer at the heart of the Finance Division’.
The purpose of this new role is to develop, implement and embed a customer service experience strategy across Finance.
Proven experience of working within a large, complex organisation is essential along with change management skills, experience of developing and delivering digitally enabled customer transformation.
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Head of Remote Support Services
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Pure Resourcing Solutions Full timeJob Description This exciting new role of Head of Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), including development of a modern and professional service delivery approach, customer account management and...
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Professional Services Support Administrator
1 week ago
Cambridge, United Kingdom University of Cambridge Full timeThe University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Professional Services Support Administrator
2 weeks ago
Cambridge, United Kingdom University of Cambridge Full timeThe University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Professional Services Support Administrator
1 week ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeThe University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Professional Services Support Administrator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeThe University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Business Analyst
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeThis position will play a crucial role in several projects within the overarching FTP Programme including Finance System Replacement (FSR), University Payment System, Source to Contract, Enhanced Financial Transparency (EFT). The role will support the delivery of business change and aid efficiencies with particular attention to Finance Systems in the...
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Senior Professional Services Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time €45,585 - €57,696The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Senior Professional Services Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time €45,585 - €57,696The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Senior Professional Services Manager
1 week ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time €45,585 - €57,696The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Senior Professional Services Manager
1 week ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time €45,585 - €57,696The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...
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Head of Childcare Services
3 weeks ago
Cambridge, United Kingdom University of Cambridge Full timeThe University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We have a diverse, talented and innovative community of students and staff from all walks of life and corners of the world. We recognise that raising a family whilst studying or working can be challenging, which is why the University offers a wide...
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Head of Finance
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Hotel Chocolat Full timeAs we continue our mission to make people happy through chocolate , we're looking for a Logistics Finance Manager to join our Finance team on a permanent basis. Working in partnership with the Fulfilment team, you'll provide accurate, complete, and timely financial and management information to the business. As well as a competitive salary and a...
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Finance Business Partner- remote/hybrid
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeDeputy School Finance Business Partner (Fixed Term) The Finance Division is implementing a Financial Transformation Project across the University; you will be an integral part of driving change management initiatives and its implementation in the School and its Institutions. You will have the opportunity to be involved with finance transformation projects...
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Finance Business Partner- remote/hybrid
1 week ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeDeputy School Finance Business Partner (Fixed Term) The Finance Division is implementing a Financial Transformation Project across the University; you will be an integral part of driving change management initiatives and its implementation in the School and its Institutions. You will have the opportunity to be involved with finance transformation projects...
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Finance Business Partner- remote/hybrid
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeDeputy School Finance Business Partner (Fixed Term) The Finance Division is implementing a Financial Transformation Project across the University; you will be an integral part of driving change management initiatives and its implementation in the School and its Institutions. You will have the opportunity to be involved with finance transformation projects...
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Service and Customer Support Co-ordiantor
2 days ago
Cambridge, United Kingdom PLATFORM SUPPORT SERVICES Full timePlatform Support Services 6 Arthur Court, Norman Way Over Cambridge CB24 5AL We are seeking a conscientious highly organised Service support co-ordinator to join our team. Previous experience in the Transport Industry would be preferable. As a support co-ordinator, you will play a crucial role in maintaining accurate records, scheduling, processing job...
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Software Engineering Manager
1 month ago
Cambridge, Cambridgeshire, United Kingdom Society of Research Software Engineering Full timeApplications are invited for the position of Engineering Lead at the Institute of Computing for Climate Science (ICCS). In the face of the present climate crisis, there is pressing need for skilled software engineers to collaborate with climate scientists in delivering a new generation of high-quality, high-performance, and high-assurance models. The...
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Head of East Region
2 months ago
Cambridge, United Kingdom North of England Commissioning Support Full timeNECS Consultancy offers bespoke management consultancy expertise to a range of clients across health and social care, and we are recruiting a Head of our East region to join our consultancy team. As part of our Consultancy Senior Management Team, you will be responsible for both the delivering complex high-quality consultancy services, as well as leading...
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Head of Housing Services
2 months ago
Cambridge, United Kingdom University of Cambridge Full timeThe University is seeking to appoint a Head of Housing Services, this is a senior role, in the Estates Operations Team, leading a full Housing Management service to a portfolio of 1,200 University residential properties for key workers and academic staff. The University of Cambridge has one of the largest estates in higher education with an existing 8...
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Head of Education Services
2 weeks ago
Cambridge, United Kingdom Hughes Hall, University of Cambridge Full time**Head of Education Services **Job Title **Head of Education Services **Location **Hughes Hall, Cambridge CB1 2EW **Reporting to **Senior Tutor **Contract Type **Permanent **Probation Period **Six months **Salary Range **£40,927 - £54,943 (Spine points 48-58) **Hours of Work **37.5 hours per week Monday to Friday (with occasional evening and weekend work...