Housing Manager Contract Full Time

3 weeks ago

London, United Kingdom Service Care Solutions Full time

Domestic Abuse Housing Manager
Location: Central and West London (Hybrid working arrangements available)
Contract: Full-time, Permanent
Our client, a leading organisation in the women’s sector, is seeking a skilled and experienced VAWG Manager to lead its dedicated domestic abuse and gender-based violence services across Central and West London. This is an exceptional opportunity to join a purpose-led team delivering trauma-informed, high-quality support to women experiencing violence and abuse.

You will be responsible for managing a multidisciplinary team of professionals including IDVAs, caseworkers, and project staff—ensuring delivery is aligned with national quality standards and centred on the voices and needs of the women supported.

Lead, develop and support a diverse team of frontline practitioners, ensuring high performance and service continuity.
Deliver supervision, annual appraisals, and day-to-day guidance to ensure wellbeing, motivation, and adherence to best practice.
Performance and Quality Management
Oversee all aspects of case management, including needs and risk assessments, safety planning, and advocacy.
Monitor performance against key contractual outcomes and national frameworks such as Women’s Aid and SafeLives Leading Lights.
Take proactive steps to address under-performance and identify training and development needs within the team.
Contribute to budget planning, resource allocation and financial oversight alongside senior management.
Strengthen referral pathways and institutional advocacy networks to ensure a joined-up response to women’s needs.
In-depth understanding of domestic abuse, VAWG, and the broader social, cultural, and legal context.
Significant experience of managing frontline services within the women’s sector or VAWG-related context.
Sound knowledge of safeguarding legislation, MARAC processes, and risk management frameworks.
Demonstrated success in managing dispersed or remote teams with strong supervisory and coaching capabilities.
Experience in monitoring and evaluating services, including report writing, data analysis and contract compliance.

Committed to intersectional feminist principles and equality, diversity and inclusion.
A relevant qualification in management, social work, law or a related field—or substantial equivalent experience.
Experience in service accreditation, quality assurance frameworks, or specialist programme development.

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