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Senior Care Home Manager
2 months ago
Saivan Care Services LTD
Saivan Care Residential Care Home
Contract Type: Permanent, Full Time
To hold legal responsibility for one or more registered home and manage all aspects of the efficient running of the home or homes and maintain compliance with CQC regulatory requirements, Fundamental Standards and other applicable legislation within the home or homes.
To assess, plan and provide for the needs of the people in his/her care through the care planning system and ensure all staff are working to the agreed care plan.
Deliver a high level of quality support to Service Users with complex Learning Disabilities, ensuring each service is safe, effective, caring, and always responsive to the Service Users' needs
Manage and monitor staff of the service, ensuring effective utilisation of resources to enable the provision of good quality, safe and effective services.
To ensure that all statutory, regulatory and Company Policy requirements are monitored, communicated, managed and achieved.
To ensure that all safeguarding policies are implemented and monitored, and any concerns reported and dealt with accordingly
To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users and ensuring this is part of your responsibility and practice.
To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.
To ensure that telephones are answered promptly, and people are spoken to in a polite and respectful manner.
To maintain confidentiality at all times as per GDPR policy and carry out the Company’s Confidentiality Policy.
To carry out the monitoring of the service in the field to ensure that it meets the quality targets of the Company, contractual requirements of the commissioners.
To maintain and always raise the fundamental standards as laid by CQC
To monitor the 5-key line of enquiry and are consistent as laid by the CQC
Be responsible for the total management of the Homes and client care delivery to highest quality.
Ensure staff training needs are met.
Residents Care:
To have overall responsibility for all client care within the organisation;
To ensure that an effective process is in place to respond to, resolve and evaluate complaints to ensure that the organisation learns from any expressed dissatisfaction;
To audit the Quality & Performance to identify under performing areas and areas of further development and improvement.
Ensure effective internal communications with the Directors, CEO and care workers.
Financial management:
Be responsible for managing the operational budget for all care projects, and related development activities where applicable
In support of the Director, provide monthly information to enable the creation of financial results and forecasts for all care operations here applicable
To monitor all care operations using workforce software and to attend training and updates where necessary.
Establish and maintain appropriate staff resources for all care operations to ensure that all projects are delivered effectively, efficiently and to Saivan Care Services high quality standards;
To establish clear organisational structures for all care operations;
To recruit, select, supervise, appraise and manage the performance of staff team / senior staff and to oversee the recruitment, selection, supervision, appraisal and management of all care staff;
To ensure all care staff, care supervisor and relevant employees have up to date Personal Development Plans and appropriate records kept for inspection and auditing
To establish an annual training plan to develop better care operations.
Provide advice on matters related to business structure, development, growth opportunities; marketing, promotions and fundraising;
To develop systems and procedures with staff and customers in line with the person centred agenda, ensuring that person centred is fully embedded within all Saivan care services practices.
Previous experience in a Care Manager role is essential
Thorough understanding of CQC regulations.
Experience of working with Vulnerable adults.
A NVQ Level 5 in Health & Social Care is essential.
In-depth knowledge and experience of working with individuals living with Learning Disability, Mental Health, Dementia; including knowledge of MCA, DoLS applications and safeguarding policies.
Ongoing training and opportunity for professional development
· Enrolment in company pension scheme
· On Site Parking
All Successful candidates will be subject to screening including an enhanced DBS check and be able to provide at least 2 employment references including their most recent employer. All employees will be expected to adhere to company policy’s including Safeguarding.
