Customer Training Support Advisor

4 weeks ago


Sheffield, United Kingdom Plusnet Full time

Full Time
: Permanent
plus quarterly bonus
Hourly rate:
£Are you someone with enthusiasm and belief in providing excellent customer service?
If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of billing questions or answering a technical query they may have. With the training and support we give you, youre the expert that our customers love talking to.
This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Were committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender
identity , we recognise and celebrate our differences and embrace diversity at all levels. Our Smart working model which supports you to create a flexible working routine that works for you
discounts of Plusnet, EE & BT products including your Mobile and Broadband
Volunteering days, so you can give back to your local community
A share scheme where you can invest in the company at a discounted rate
25 days holiday
Optional Pension scheme to protect your future



  • Sheffield, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Sheffield. We are customer-centric, creative and supportive. Our work environment includes: - Casual work attire - On-the-job training - Regular social events - Company perks Switch Advisor Ltd is looking for a Sales Support Representative who will be responsible for providing product and/or service...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...


  • Sheffield, United Kingdom First Customer Contact Ltd Full time

    **Are you passionate about delivering excellent customer service? Are you looking for a new role where you can utilise your skills?** **The Role** As one of our Customer Service Advisors specialising in customer contact via multiple channels, you will provide verbal and written support to customers' within agreed time scales and in an appropriate...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?**: First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...


  • Sheffield, United Kingdom CarShop Customer Contact Centre Full time

    **_Role: Contact Centre Customer Support Advisor_** **_ Location: Sheffield, S60 5BD_** **_ Hours: 40 hours per week. Working any 5 days out of 7 on a rota basis which will includes evenings (until 8pm) and weekends _** **_Example rotas, for a full time advisor, set out below: _** - Monday - 9am-6pm_ - Tuesday - 9am-6pm_ - Wednesday - 11am-8pm_ - Thursday...


  • Sheffield, United Kingdom First Group Full time

    First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment,...


  • Sheffield, United Kingdom Manpower Group (UK) Full time

    Manpower are partnering with our prestigious client to find their customer service advisor in Sheffield. This is a customer service role, where you will keep customers updates of their repairs, book them in for repairs, and arrange collection and deliveries. Training will be provided. We are looking for individuals who have a can do attitude and are...


  • Sheffield, United Kingdom First Customer Contact Ltd Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...


  • Sheffield, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative based in Sheffield! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch...


  • Sheffield, United Kingdom First Customer Contact Ltd Full time

    Are you looking for a new and exciting role in customer service?_ **What is the role?** As a Passenger Assist customer service advisor at First Customer Contact you will be the first point of contact to our passengers who require additional assistance on their journeys. You will be dealing with passenger contact through predominantly inbound calls to...

  • Sales Advisor

    1 month ago


    Sheffield, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Sheffield. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - On-the-job training - Safe work environment - Regular social events Sales Advisor - Full-time - Entry Level - Delivering exceptions customer service over the phone and face to...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises Great Western Railway, South Western Railway, Avanti West Coast and our open access operators Hull Trains & Lumo. We operate all types of passenger railways - intercity, commuter, regional and sleeper services. We are...


  • Sheffield, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position working within the Financial Services Sector! This would be an excellent opportunity for someone who is looking for that next step in their career and join a business which can offer excellent progression and development. **Client Details** Page Personnel have...


  • Sheffield, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position working within the Financial Services Sector! This would be an excellent opportunity for someone who is looking for that next step in their career and join a business which can offer excellent progression and development. **Client Details** Page Personnel have...


  • Sheffield, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Sheffield. We are customer-centric, supportive and inclusive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Relaxed atmosphere We’re looking for an individual to join our Customer Service team, who will be friendly, kind, ambitious,...


  • Sheffield, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Sheffield. We are customer-centric, supportive and inclusive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Relaxed atmosphere We’re looking for an individual to join our Customer Service team, who will be friendly, kind, ambitious,...


  • Sheffield, United Kingdom Jenx Ltd Full time

    **Office based, Monday to Friday 9:00 - 17:00 (some working from home possible)** You will be a self-starter, able to work on your own initiative as well as part of a small team where everybody’s contribution is essential to our success. Previous experience in a similar role would be highly advantageous but not essential as full training will be provided....


  • Sheffield, United Kingdom Tes Global Full time

    Join our team as a Customer Support Advisor in the vibrant heart of Sheffield City Centre, and become a pivotal part of our mission to empower educators worldwide! At Tes Global, we're not just a company; we're a community-driven by a passion for education and a commitment to making a real difference. **Title**: Customer Support Advisor **Location**:...


  • Sheffield, United Kingdom Kitlocker.com Full time

    **About us** There is no better place to develop your skills and start your career. We offer a fun, friendly and dynamic working environment. No two days are the same, and there’s always something going on to get involved with, from 5-a-side football to the lunchtime run club. We supply customers big and small with embellished sportswear...