Director, Customer Account Manager
1 month ago
About Seven Dials City: Seven Dials City is an independent strategic consultancy, specialising in financial communications. Seven Dials City offers the full complement of communications services, including: crisis and issues management, financial PR (capital markets transactions and M&A advisory), corporate brand positioning, strategic profile building for individuals and businesses, CEO counsel, leadership transitions, and investor relations.
We work with leading companies, individuals, and institutions to support them through communicating their strategy, their ambitions and their performance to the financial markets and the business media. Our client experience includes working with Lloyds Banking Group, Superdry, Fortnum & Mason, IMCO (Investment Management Corporation of Ontario), LionTrust Asset Management, Direct Line Group, Deezer, Duke Street Capital, and Global Media and Entertainment.
Today Seven Dials is part of the Together Group, a curated collective of high-quality creative consultancies, marketing, technology, and production studios, crafting the future of luxury and lifestyle. We are looking for a highly motivated and experienced Account Director to join our well-established strategic communications consultancy. Candidates will need to be well versed in UK and international media, with a passion for how financial performance drives corporate reputation. As an Account Director, you will be responsible for overseeing client accounts, developing strategic communications campaigns, providing expert insight, and fostering strong client relationships. Lead and manage client accounts by providing expert client counsel and strategic thinking.
Collaborate with internal teams and the wider Together Group colleagues, including writers, designers, marketers, and digital experts to deliver integrated communications solutions.
Monitor and analyse client reputations, and campaign performance, providing insights and recommendations for delivery.
Minimum of 4+ years of experience gained in an agency environment or managing a busy in-house press office.
Experience in strategic financial communications (financial calendar, M&A, capital markets activity etc.) Proven track record of successfully leading corporate and financial PR campaigns and delivering measurable results.
Experience in new business development, including lead generation, proposal writing, and pitching.
Competitive salary
~ Annual discretionary bonus
~25 days annual leave
~ Professional development opportunities
~ Flexible working policy
~ Employee Assistance program
~ External training opportunities
~ Company pension scheme
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