Administrator/in, IT-Administrator/in

2 days ago

Manchester, United Kingdom POWWR Full time

POWWR are seeking a technically skilled IT Systems Administrator to manage and optimise our IT infrastructure, with a primary focus on HubSpot CRM administration. This role will also support Microsoft365/Entra, Atlassian (Jira/Confluence), and general IT systems across the business. POWWR provides advanced platforms and simple solutions for over 65 energy suppliers and more than 1,400 brokers across the United States and the United Kingdom, empowering them to grow their businesses and create a transparent, connected energy journey. Formerly known as UD Group in the UK, POWWR continues to revolutionize the global energy marketplace.
Our engineering culture is rooted in collaboration, continuous improvement, and a passion for solving complex problems through elegant, scalable solutions.

Manage and maintain HubSpot CRM, focusing on system configuration, user management, permissions, and integrations.
Audit and maintain CRM data integrity, including user roles and access controls.
Provide technical support and training to end-users on HubSpot functionalities.
Monitor system performance, troubleshoot issues, and recommend improvements.
Administer and support Office365 applications (Teams, SharePoint, Exchange, etc.).
Manage user provisioning, access controls, and software licensing in Microsoft365 & Entra.
Support project teams with workflow optimisation and user management.
General IT Systems Administration
Oversee IT infrastructure, including hardware, software, and network components.
Implement and maintain IT security best practices and compliance with UK regulations (GDPR, ISO 27001, etc.).
Provide technical support and training to employees as needed.
Maintain detailed IT documentation, including procedures and incident logs.

Experience: 5+ years in IT systems administration, with demonstrable experience in HubSpot CRM management.
Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent work experience.

Experience with API integrations and data flow management.
Familiarity with IT security frameworks and UK compliance requirements.
Experience with networking infrastructure and administration:
Desirable Skills (HubSpot IT Administration)
Data auditing and de-duplication within HubSpot.
End-user training and documentation.

Desirable Skills (General IT Systems Administration)
Experience with Manage Engine suite, specifically Service Desk Plus and Endpoint Central

Competitive Salary
~25 days plus bank holidays
~ Access to financial guidance & education via Octopus Money
~ Company bonus scheme – awarded to high contribution in recognition.
~ Annual company conferences & events

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