Hotel Receptionist

2 weeks ago


Brent Greater London, United Kingdom Hotel Columbus Full time
Our small 2star hotel in Paddington is looking to employ a live-in Receptionist to join our team. This is a role that would suit a self-motivated and responsible person who is happy to work a shift by themselves and be able to carry out a variety of tasks to ensure the smooth operation of the hotel. Daily tasks include: Ensuring guests are given a warm welcome and are met with a high level of customer service throughout their stay. Answering phone calls and emails with guest queries. Updating reservations and processing payments. Setting up the breakfast buffet and clearing tables (18 covers) 2 sittings. Cleaning and setting up of the breakfast restaurant after service. Re-stocking breakfast food items and ensuring Food Safety standards are met at all times. Supervising cleaning staff and ensuring Cleaning Standards are met at all times. Assisting with basic cleaning if necessary. Checking stock and placing orders for Linen, Food items and cleaning supplies. Carrying out basic maintenance such as replacing lightbulbs or unblocking sinks, liaising with the Management for maintenance issues Keeping an eye on security and reporting any concerns to the Management. Benefits include: This is a live-in position and accommodation is provided in a staff room for which a reasonable rent is charged. All staff rooms have a sink and fridge, with a shared bathroom and shared staff kitchen. Shift pattern:7am to 3pm or 2.30pm to 10.30pm, shifts are arranged on a Rota basis and can include weekends. 28 days holidays which include bank holidays

We encourage a diverse workforce however you will be required to have a good level of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.

While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities.

TPBN1_UKCT

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