Desktop Support Engineer
1 day ago
Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Desktop Support Technician - Southam We are seeking a Desktop Support Technician to provide onsite technical support at our Southam location. This is a full-time, on-site role with no remote work option; the role requires the candidate to be in the office five days per week. Key Responsibilities Working as part of the Southam Site IT team, the successful candidate will: Provide excellent customer support to EA staff Image Windows and Mac devices Troubleshoot desktop hardware, software, and network connectivity issues Monitor ServiceNow ticket queue, email and Slack requests, ensuring timely updates and escalations Support onboarding and offboarding processes Update asset assignments in EA’s tracking system Help to support local IT Initiatives and Projects Help move an office location from Southam to Leamington The Ideal candidate would have some of the following skills/experience: A proactive ‘Can-do’ attitude Experience working in a technology focussed environment supporting Windows and Mac systems Strong customer support and communication skills Experience troubleshooting hardware, software, and network issues Familiarity with imaging tools and endpoint management solutions (JAMF, Intune or similar) Ability to manage multiple tasks and priorities effectively Previous games industry experience would be advantageous, but not required. Education & Certifications Certifications such as CompTIA Network+, CompTIA Security+, Microsoft MD-100/101 (Modern Desktop Administrator), ITIL Foundation, or Apple ACSP are welcome, but not required. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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Desktop Support Technician
4 weeks ago
Southam, Warwickshire, United Kingdom Electronic Arts (EA) Full timeWe are seeking a Desktop Support Technician to provide onsite technical support at our Southam location . This is a full-time, on-site role with no remote work option; the role requires the candidate to be in the office five days per week . Key Responsibilities: Working as part of the Southam Site IT team, the successful candidate will: Provide excellent...
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Desktop Support Technician
4 days ago
Southam, Warwickshire, United Kingdom Electronic Arts (EA) Full timeWe are seeking aDesktop Support Technicianto provide onsite technical support at ourSoutham location.This is afull-time, on-site rolewith no remote work option; the role requires the candidate to be in the officefive days per week.Key Responsibilities:Working as part of the Southam Site IT team, the successful candidate will:Provide excellent customer...
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Desktop Support Engineer
6 days ago
Southam, United Kingdom Electronic Arts (EA) Full timeDescription & RequirementsElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.Desktop...
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Desktop Support Engineer
1 day ago
Southam, United Kingdom Electronic Arts (EA) Full timeDescription & RequirementsElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.Desktop...
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Desktop Support Engineer
21 hours ago
Southam, United Kingdom Electronic Arts (EA) Full timeDescription & RequirementsElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.Desktop...
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Desktop Support Engineer
21 hours ago
Southam, United Kingdom Electronic Arts (EA) Full timeDescription & RequirementsBe one of the first applicants, read the complete overview of the role below, then send your application for consideration.Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where...
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Desktop Support Technician
4 weeks ago
Southam, United Kingdom Electronic Arts (EA) Full timeWe are seeking a Desktop Support Technician to provide onsite technical support at our Southam location. This is a full-time, on-site role with no remote work option; the role requires the candidate to be in the office five days per week.Key Responsibilities:Working as part of the Southam Site IT team, the successful candidate will:Provide excellent customer...
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Desktop Support Technician
4 weeks ago
southam, United Kingdom Electronic Arts (EA) Full timeWe are seeking a Desktop Support Technician to provide onsite technical support at our Southam location . This is a full-time, on-site role with no remote work option; the role requires the candidate to be in the office five days per week . Key Responsibilities: Working as part of the Southam Site IT team, the successful candidate will: Provide excellent...
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Desktop Support Engineer
2 weeks ago
Southam CP, United Kingdom Electronic Arts (EA) Full timeOverview Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A team where everyone makes play happen. Role Desktop Support Technician - Southam. We are seeking a Desktop Support Technician to provide onsite technical support at our Southam location. This is a...
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On-Site Desktop Support Tech | Windows
2 weeks ago
Southam CP, United Kingdom Electronic Arts (EA) Full timeA leading entertainment company is seeking a Desktop Support Technician based in Southam, England. This full-time, on-site position involves providing technical support to staff, imaging devices, and troubleshooting issues. Ideal candidates will have experience with Windows and Mac, strong communication skills, and be proactive. Preferred but not required...
