Fluent Spanish Speaker

4 weeks ago


Peterborough Cambridgeshire, United Kingdom Intec Select Full time

Customer Service Advisor - (Spanish speaking) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite
No experience required, full training provided
Spanish language skills are essential

I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.

Communicate clearly and transparently with customers, keeping them informed and confident in the service
Work within established policies and procedures to ensure high standards and compliance
Seek opportunities to enhance the customer experience by identifying improvements to existing processes
Manage incidents involving vulnerable customers with care and sensitivity
Record, investigate and resolve customer complaints promptly, aiming for first-time resolution
Report any policy or process breaches swiftly and accurately
A confident and friendly telephone manner
Fluent in Spanish

22 per hour Inside IR35
~3-6 month contract (may be extended)
~ Office based
~ Collaborative and forward-thinking data culture
~ Opportunities to work with modern cloud-based data platforms



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