IT Service Desk Engineer
1 day ago
Service Desk Engineer - 2nd Line - Milton Keynes
We are looking for a Service Desk Engineer to join us in Milton Keynes. On top of a varied client base, we offer a structured and clear progression pathway supported by learning and exam support in skill areas such as Microsoft or VMWare. Whether through self-paced online courses or provider-led training sessions, we ensure that all employees have access to valuable learning and progression opportunities.
The budgeted salary for this role is between £30,000 - £35,000 pear year depending on experience, plus our benefits .
Hybrid working
We recognise the benefits that remote and flexible working brings, and operate a hybrid policy that balances time in the office with time at home.
The successful candidate will be required to work in our Milton Keynes office for 5 days a week for the first 6-8 weeks of employment to ensure they are given the right support at the start of the role. Thereafter, the current hybrid policy would apply which 2 days per week in the office. This is a diverse technical support position where you will be empowered to provide technical support to a wide range of clients. Providing software, hardware and network support to multiple customers
Facilitating one-to-one end user training, as required
Professional experience of operating at 2nd line IT support level
Experience of supporting SME organisations in an IT support capacity, ideally in a managed services setting
Familiarity with working in in SLA-driven environment to meet customer and contract expectations
Microsoft Office and 365 (inclusive of Azure, Intune, SharePoint)
Server infrastructure experience
Experience of Sage X3, OneDrive, or Databases (SQL) is desirable but is not essential to apply.
We have been providing our clients with comprehensive IT Support and technology solutions, including cloud services, managed print, telephony, Office 365 applications, cyber security and data recovery, and more, since 2002.
As part of Advania, we are backed by a leading technology services and solutions provider, and the most awarded Microsoft partner in the UK.
To find out more about working at Mirus, visit our careers website here.
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
We have been providing our clients with comprehensive IT Support and technology solutions, including cloud services, managed print, telephony, Office 365 applications, cyber security and data recovery, and more, since 2002.
As part of Advania , we are backed by a leading technology services and solutions provider, and the most awarded Microsoft partner in the UK.
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