Claims Handler

3 weeks ago

Guildford Surrey, United Kingdom MPJ Recruitment Ltd Full time

Claims Handler - High Net Worth
Monday-Friday
This will be a hybrid working role, with 1x/week in the office.
Do you have experience dealing with high net worth / private clients?
Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab?
If so, please keep reading on as our High Net Worth team are seeking a proactive, highly organised, and client centred Claims Handler to join our dynamic team.
Servicing our clients in High Net Worth Household, you will be responsible for delivering a high quality, professional advice service concerning any claims issues. You effectively over exceed your clients’ expectations as you will be handling claims from beginning through to conclusion. To assist clients with the presentation of valid insurance claims
* To drive insurance claims settlements and to settle claims within the limits of your authority under the company’s Delegated Authorities.
* To negotiate and obtain settlement of claims, liaising with clients, insurers, loss adjusters and any other relevant parties, as necessary
* To provide Account Directors, Account Executives and/or Directors with claims management information, as required
* To comply with relevant regulatory requirements and the company’s procedures
* To ensure that claims records are complete and kept up to date
* To undergo training in line with agreed objectives and keep up to date with technical, legal and market developments
* To maintain and develop personal knowledge and skills through Continuing Professional Development (CPD)
* Immediately advise your Manager of any problems which may fall outside your authority, level of experience or which in any way detract from your ability to achieve your work objectives
* Previous experience handling Delegated Authority claims from cradle to grave.
* Previous experience within the insurance industry and expert claims handling focus within Household/HNW claims.
* Strong client service drive along with forward planning and analytical skills.
* Able to spot potential risks and seek advice when required;

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