Senior Private Banker
19 hours ago
From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
Join us as a Customer Service - Senior Personal Banker in St Albans
You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
With no two days the same, you can expect lots of variety as you help us deliver a banking service that’s beyond what’s expected
We’ll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
As a Senior Personal Banker aligned to one of our branches, you’ll be in the perfect place to build great relationships with our customers, as well as proactively promote the benefits of our growing range of digital services to simplify and enhance their banking experience.
Our customers will look to you to support them in their decisions as to how they bank with us. With an emphasis on the delivery of our popular and insightful Financial Health check, you’ll make sure they're fully informed when it comes to the products and services we offer.
Meeting and supporting customers via video banking from home or face to face in a branch
Conducting Financial Health checks and reviewing customer accounts
Identifying products and services that are right for our customers, helping them to make the most of their money and savings
Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
We’re looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. As a trusted adviser you’ll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.
Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
The ability to work with and coach the branch team to acquire, grow and retain quality customer relationships via regular customer care calls
The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
Excellent communication and interpersonal skills with a genuine interest in building relationships
Excellent planning and organisational skills
You’ll join us on a competitive salary starting of £28,050, pro rata for the hours you work.
A range of protection, healthcare and lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme
A generous holiday entitlement of 36 days, pro rata for hours worked
A monthly contribution to your retirement fund
You’re joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You’ll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm and will include some bank holidays.
Your journey starts with a comprehensive training programme where you’ll gain a range of new skills, and the confidence to use them. You’ll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.
-
Customer Service
19 hours ago
St Albans, Hertfordshire, United Kingdom NatWest Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Job Description Join us as a Customer Service - Senior Personal Banker in St...
-
Customer Service – Senior Personal Banker
5 days ago
St Albans, United Kingdom NatWest Group Full timeJoin us as a Customer Service - Senior Personal Banker in St Albans You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection With no two days the same, you can expect lots of variety as you help us...
-
Customer Service
7 days ago
St Albans, United Kingdom Natwest Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Join us as a Customer Service - Senior Personal Banker in St AlbansYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home...
-
Customer Service – Senior Personal Banker
1 week ago
St Albans, Hertfordshire, United Kingdom NatWest Full time £28,050 - £60,000 per yearJoin us as a Customer Service - Senior Personal Banker in St AlbansYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help us...
-
Customer Service – Senior Personal Banker
1 week ago
St Albans, Hertfordshire, United Kingdom RBS Full time £18,000 - £80,000 per yearJoin us as a Customer Service - Senior Personal Banker in St AlbansYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help us...
-
Customer Service – Senior Personal Banker
1 week ago
St Albans AL, United Kingdom NatWest Group Full time £28,050 - £60,000 per yearJoin us as a Customer Service - Senior Personal Banker in St AlbansYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help us...
-
Customer Service
3 days ago
Watford, Hertfordshire, United Kingdom NatWest Full timeJoin us as a Senior Personal Banker in Watford You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection With no two days the same, you can expect lots of variety as you help us deliver a banking...
-
International Desk Banker
1 week ago
St Helier, United Kingdom Citi Full time**Responsibilities**: Oversee the pre-account opening review forum, to include agenda prpreparation, organisation of meeting and work with onboarding and ADU teams and others when needed. At Onboarding, account opening and on an ongoing basis, must read CRF in order to be aware, familiar and comfortable with KYC profile and with any negative media or higher...
-
Private Client Tax Senior Manager
4 weeks ago
St Albans, Hertfordshire, United Kingdom Taylor Rose Recruitment Ltd Full timeTax specialists Taylor Rose Recruitment have been instructed on a Private Client Tax Manager or Senior Manager opportunity on behalf of our client, a leading firm of Chartered Accountants in St Albans. Ideal for a CTA Qualified individual seeking the next step up in their career with an excellent work/ life balance and genuine scope to progress to Tax...
-
Customer Service
1 week ago
St. Austell, United Kingdom NatWest Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Senior Personal Banker in St...
