Help Desk Advisor

4 weeks ago

Coventry, United Kingdom STARK Building Materials UK Full time

Are you an aspiring HR professional eager to kickstart or advance your career in human resources? Do you excel in customer service and have a keen attention to detail, and are you ready to take your skills to the next level?
STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley, Coventry as a People Helpdesk Advisor

This would be a fantastic opportunity for a recent graduate to embark on a thriving career with Stark Building Materials UK. You will gain invaluable experience and insight across a wide range of HR activities in a large, UK wide organisation, with a focus developing your knowledge and skills to take the first steps on your exciting professional services career journey.

We are also proud to offer this as a HR Apprenticeship to support you to further increase your qualifications and progress your career.


We're all about recognising and celebrating the fact that our team's strength lies in the unique blend of talents, backgrounds, and experiences each member brings to the table.

As a People Helpdesk Advisor , you will be the first point of contact for all colleagues contacting the People Services team. Respond to and resolve queries and tasks coming into the People Service Centre via phone or email.
Support with employment documentation queries, right to work check compliance and pre-employment medicals undertaken where appropriate.
Support with any HR administrative tasks for our team members throughout their employment.
Collaborate and work together with other team members to ensure HR best practice, and colleague experience, shaping our processes to ensure they’re fit for purpose.
Undertake ad hoc project work / attendance on wider HR projects.

This is a full-time, 35 hour per week position based at our Head Office in Binley, Coventry, working Monday to Friday, with flexible working hours between 8am and 6pm.

A competitive salary and benefits package, plus generous staff discounts
Opportunities to grow your skills and career within our organisation
Flexible working arrangements to help you balance work and life

Previous experience handling queries in person, over the phone, and via email.
Strong IT skills and usage (Outlook, Word, PowerPoint, Excel, Microsoft Teams and Internet)
Knowledge of GDPR obligations and compliance to our data privacy policy
Experience of using Service Now / Workday / LMS desirable
Generalist HR experience equally desirable but not essential.

STARK Building Materials UK are dedicated to providing top-quality products and exceptional service to our customers. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you.

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