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Field Service Engineer for laundry equipment

2 months ago

Hitchin Hertfordshire, United Kingdom Girbau UK Full time

Job Overview:

We are seeking three skilled and dedicated Field Service Engineer to join our team. In this role, you will be responsible for maintaining and repairing Girbau commercial laundry equipment, as well as third-party equipment, at customer sites.

You will be the face of Girbau UK, a company ambassador ensuring our customers receive the highest level of service and support.

Why Join Us?

  • Be part of a leading global manufacturer in the commercial laundry industry.
  • Opportunities for professional growth and development
  • Supportive team environment
  • Comprehensive training and continuous professional development.
  • Competitive salary
  • Performance related bonus
  • Optional private use of company vehicle, subject to HMRC rules
  • Contributary pension scheme
  • Life assurance @ 3 times salary
  • Private medical insurance – after successful probation
  • Internal recognition and awards
  • Long service recognition awards
  • Excellent product training

About Girbau UK we pride ourselves on providing market-leading service and support to our customers across the UK. Our Field Service team delivers professional, friendly, and efficient responses to equipment breakdowns and ensures a reliable service and maintenance program.

About you

Ideally you will have experience as a commercial laundry engineer however, if you bring technical experience from any industry involving electronics, electrical, or natural gas, we would love to hear from you, as we provide full training on our appliances.

Alongside your existing skills and experience, we’re looking for self-starters who are able to think outside the box, but also being engaged team players who will collaborate, innovate, and use their passion to ensure our customers experience an exceptional journey with us.

Key Responsibilities of the role:

  • Perform routine repairs and maintenance on Girbau and third-party commercial laundry equipment at customer sites.
  • Respond efficiently to breakdown tasks assigned by the planners.
  • Accurately record working times and job details in our service management system.
  • Ensure all Customer Site regulations and requirements are met during every visit.
  • Ensure all industry and local regulations, guidelines and requirements are met during every visit
  • Maintain a well-organized and clean van stock.
  • Conduct electrical fault finding on all appliances, adhering to current regulations.
  • Complete gas related repairs and safety checks compliant with regulations and manufacturer’s requirements
  • Competently and accurately locate and rectify mechanical issues
  • Keep your gas qualifications up to date with company-provided training and gas safe registration.
  • Provide on-site training for customers on Girbau appliances as needed.

Key Performance Indicators (KPIs):

  • Achieve a first-time fix rate of 85% or higher.
  • Complete a daily allocation of 4 to 6 jobs, depending on travel distance.
  • Maintain a recall rate below 2%.

Experience, Knowledge & Qualifications:

  • Electrically competent, ideally qualified to City and Guilds or NVQ level 3.
  • Knowledge of Safe System of Work (SSW) and electrical isolation.
  • Qualified in Commercial Gas and Laundry with current ACS certification desirable.
  • Minimum of 2 years’ experience in laundry maintenance and gas servicing.
  • Full clean UK driving license

Hours of Work:

42.5 hours per week

Easy Apply

If you are a motivated and skilled Field Service Engineer looking to join a dynamic team, we would love to hear from you ✍️