Field Engineer
3 months ago
Field engineers will complete the below tasks –
1. Onsite Activities
At each IVC E site the engineers will complete the below activities and record the details on the allocated job on Alpha.
* Sign into site with manager and confirm that the visit can go ahead and the number of devices to be upgraded.
* Remove old Equipment (Laptop or PC) – scan the serial onto Alpha as uplifted stock and take photo of the removed device **Take note of any damage and ensure this is captured on the photo
* Install new device this MUST be a wired connection not WIFI (if none available use the patch cable & switch in your kit to complete the install but DO NOT leave these onsite)
* Scan device serial onto Alpha then follow the steps below :
* Lg in to the machine using Engineers Admin
* Open and cmmand prompt (Start – Run – cmd.exe)
* Perfrm a gpupdate /force and wait for it to complete.
* Rebot
* Ask user t log in with their credentials and make sure they can access system.
* Repeat process for all devices onsite.
* Securely pack all removed devices into the site tote, seal and record details on Alpha.
* Once all devices have been upgraded and rubbish & removed equipment packed away confirm the details with the site manager and ask them to sign off the alpha job.
* Complete the Alpha job before you leave site ***Contact the Ops team if you are unable to complete your job while onsite.
- Monday to Friday - 08:00 - 17:00
- Must have UK driving license
- Will be going to different sites installing Windows App on computers
please attach you CV if interested
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