Data Centre Technicians

3 weeks ago


Amersham Buckinghamshire, United Kingdom Allegiance Group Full time €26,000

Job Title: 1st Line Support Engineer Location: My client are seeking a motivated and customer-focused 1st Line Support Engineer to join our dynamic team in Amersham. This role offers an excellent opportunity to build upon your existing IT support experience within a fast-paced Managed Service Provider (MSP) environment.

Respond to incoming technical support queries via phone, email, and ticketing systems.
Issue Resolution: Diagnose and resolve 1st line technical issues, escalating complex cases to 2nd line support as required.
System Monitoring: Monitor client systems proactively, identifying and resolving potential issues before they impact service.
Experience: Minimum of 2 years of commercial experience in an IT support role.



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