Progression and Transition Manager
Found in: Jooble UK C2 - 2 weeks ago
Key Responsibilities:
Lead and motivate ISC progression support and welfare staff to contribute to ensuring the best possible student outcomes and student experience. Contribute to developing, communicating, and enacting the strategy and priorities for the ISC.
Provide effective performance management of direct reports, including: setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures.
Support the Head of Student Experience to drive the Student Experience agenda and Student Experience Team culture.
Plan and manage the delivery of progression support to maximise the number of students automatically progressing whilst ensuring the best possible student experience and achievement.
Oversee on-going student support to maximise their chances of automatically progressing to the degree course of their choice.
Allocate progression support resources, ensuring activities are planned and delivered in a timely manner and within an agreed budget and meet operational margins.
Set up and manage systems to track and report on progress towards achieving annual centre targets on student outcomes.
Respond opportunities to improve team performance from the above working with centre management to ensure we achieve and exceed ISC targets for student outcomes
Create and manage systems to track and respond to trends in data includingAttendance and student assessment data to inform progression support activities
Evaluate and collate progression information, including attendance and academic performance to feed into QAEC, and Management Team Meetings.
Liaise with welfare team and DSL to ensure good cross team working
Produce, oversee and coordinate attendance warning intervention reports and conduct meetings at Stage 3 liaising with Subject Heads and Directors.
Collaborate with Academic teams to plan and manage workshops for students to maximise progression outcomes
Bachelor degree (desirable)
Administration or management training qualification (desirable)
Teaching qualification or working towards preferred
Line management or supervising staff
Experience of working in a pressurised environment
Experience and knowledge of providing academic or pastoral support to international students.
Experience of working in a higher education environment
Experience of using data and reporting systems
Experience of building strong working relationships with internal and external colleagues
Experience of understanding other teams functional areas and understanding policies and procedures
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguardingand recognisesits importance in enabling the best possible student experience and outcomes. Forsuccessful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see ourPrivacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
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