Director of medical communications

3 weeks ago

London, United Kingdom The Peninsula London Full time

The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the citys most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi; the idyllic Peninsula Spa, and a luxury retail arcade.
The Peninsula London is pleased to announce that we are seeking a Night Guest Communication Executive that will report to the Guest Communications Manager and Supervisors. This role is a fundamental position at the heart of the hotel as the centre of all communications. Responsible for all the functions within the centre such as room and F&B reservations, switchboard management, connection, Room Service orders overnight, and Spa reservations overflow. Market-leading remuneration, service charge, and attractive benefits
Taking all telephone calls, both internal and external, and ensuring any requests are handled with efficiency and friendly service over night.
Support and execute the night time reporting requirements of the department (end of day, daily log...)
High proficiency in relevant computer software applications especially Hotel systems, Microsoft Office, or any F&B systems.
Passion and appreciation of quality luxury hotel service with exceptional communication skills.
This position requires the fulfilment of night shift duties based on the operational needs of the business. Your financial wellbeing:
Excellent salary package
Generous service charge distributed equitably to all colleagues
Life Insurance
Enhanced company contribution on pension plan
Your medical care:
Medical cash plans including optical and dental coverage
Enhanced maternity and paternity leave plan
State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers room
Colleague restaurant with healthy and balanced 24/7 food offerings
High street and online shopping discounts

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