Director, Customer Account Manager
3 days ago
Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. For more information, consult
Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.
Responsible for managing the largest and most complex accounts.
May retain ultimate responsibility for account retention, growth and renewal for a large country or across multiple countries within an assigned area.
Collaborates with management to ensure Account Management objectives are aligned with and support strategic business goals, marketing initiatives, product development, etc.
Provides account sales advice and support across the company to address and resolve complex, significant and business critical issues.
Engages with customer senior leadership to understand strategic objectives, business priorities and where / how DN can help.
Applies client understanding to propose and sell new products and services.
Monitors client sales metrics to identify trends, progress and best practices.
Packages best practices and lessons learned into thought leadership, methodologies and published assets to help with account sales going forward.
Diploma or equivalent work experience required.
Minimum of 8-10 years of relevant experience or equivalent combination of education and experience in Account Management.
Comprehensive knowledge of Retail Store procedures and the utilization of technology within the environment.
General knowledge of Diebold Nixdorf products and services is a plus.
Knowledge of Software and Service solution sales would be advantageous.
Consultative sales experience with complex solution design is desired.
Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
Possess experience with CRM software, such as Salesforce to maximize opportunities.
Ability to travel up to 50% of the time
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
~ As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer.
-
Director, Customer Account Manager
2 weeks ago
United Kingdom Creative Personnel Full timeAccount Director | Digital Media If you are a successful digital marketing professional with a passion for driving measurable results, building strong client relationships and you love the idea of developing your career with a growing, forward thinking digital agency, then this role may be for you. As an Account Director, you will be at the forefront...
-
Director, Customer Account Manager
5 days ago
United Kingdom Zellis Full timeAbout the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. You will act as an advisor, helping your clients to understand their pain points and where our solutions can add real value. Using the appropriate discovery tools, you will gain insights into the needs of our customers, short and long...
-
Director, Customer Account Manager
3 days ago
United Kingdom TransUnion Full timeTransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. Exciting role to be part of the Account Management...
-
Account Director
2 weeks ago
United Kingdom Creative Personnel Full timeAccount Director | Digital Media | Client ServicesIf you are a successful digital marketing professional with a passion for driving measurable results, building strong client relationships and you love the idea of developing your career with a growing, forward thinking digital agency, then this role may be for you.Day-to-Day As an Account Director, you will...
-
Account Director
2 weeks ago
United Kingdom Creative Personnel Full timeAccount Director | Digital Media | Client ServicesIf you are a successful digital marketing professional with a passion for driving measurable results, building strong client relationships and you love the idea of developing your career with a growing, forward thinking digital agency, then this role may be for you.Day-to-Day As an Account Director, you will...
-
Account Director
2 weeks ago
United Kingdom Creative Personnel Full timeAccount Director | Digital Media | Client ServicesIf you are a successful digital marketing professional with a passion for driving measurable results, building strong client relationships and you love the idea of developing your career with a growing, forward thinking digital agency, then this role may be for you.Day-to-Day As an Account Director, you will...
-
Account Director
5 days ago
United Kingdom Auxo Talent Full timeAccount Director | Digital Media | Client ServicesIf you are a successful digital marketing professional with a passion for driving measurable results, building strong client relationships and you love the idea of developing your career with a growing, forward thinking digital agency, then this role may be for you.Day-to-DayAs an Account Director, you will...
-
Account Director
2 weeks ago
United Kingdom Creative Personnel Full timeAccount Director | Digital Media | Client Services If you are a successful digital marketing professional with a passion for driving measurable results, building strong client relationships and you love the idea of developing your career with a growing, forward thinking digital agency, then this role may be for you. Day-to-Day As an Account Director, you...
-
Account Director
2 weeks ago
United Kingdom Creative Personnel Full timeAccount Director | Digital Media | Client Services If you are a successful digital marketing professional with a passion for driving measurable results, building strong client relationships and you love the idea of developing your career with a growing, forward thinking digital agency, then this role may be for you. Day-to-Day As an Account Director, you...
-
Channel Manager
3 days ago
United Kingdom POYNTING Antennas Full timeChannel Account Manager – Sub-Region in Europe Company: Location: United Kingdom or Germany (Remote - travel required) Experience Required: 5+ years in Channel Account Management | 10+ years in telecommunications, networking, or hardware industry Reports To: Regional Sales & Operations Director Poynting is a global leader in...
