Solutions Architect

5 days ago

Bristol, United Kingdom BT Group Full time

Solutions Architect - Cloud & On-Premise Solutions (Assembly, Bristol, United Kingdom) Hybrid 3 days a week together out of our London, Birmingham or Bristol offices (flexible 2 days remote wherever).
Are you passionate about designing and delivering innovative solutions in the telecom sector? As a Solution Architect, you’ll play a key role in shaping and implementing technology that keeps BT at the forefront of the industry. This is a fantastic opportunity to join a collaborative team where your expertise will help drive transformation and deliver value across the business.
Designing and implementing solution architectures, with a particular focus on ServiceNow within the telecom domain.
Producing high-quality design artefacts, including HLDs, UML diagrams, and sequence flows.
Leading end-to-end architecture and solution design for telecom service transformation programmes.
Supporting the early stages of projects, including shaping scope, roadmaps, and business cases.
In-depth technical knowledge of telecom, especially with ServiceNow (including ITSM and CSM modules).
Experience with product modelling, inventory design, and diagnostics workflows.
Familiarity with frameworks such as eTOM, SID, TAM, ITIL, and agile tools (JIRA, Confluence, ARIS, Draw.Ability to start delivering value immediately, with minimal coaching.
TMForum certification would be a bonus.
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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