Pension Complaint Handler

Complaint Handler Complaint Handler - Stirling At Diligenta, providing an excellent customer experience is at the heart of everything we do so you will not be surprised to know we also believe in providing an excellent employee experience is just as important too. As part of the UKs leading Life and Pensions service provider, Diligenta offer a...

Complaint Handler - StirlingAt Diligenta, providing an excellent customer experience is at the heart of everything we do so you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.As part of the UKs leading Life and Pensions service provider, Diligenta offer a rewarding role supporting the...

Complaint Resolution LeaderWe have an exciting opportunity for a Complaint Resolution Leader to join our team at Diligenta. As a key member of our leadership team, you will be responsible for managing a team of complaints handlers and ensuring that customers receive the highest level of service.

Compensation: £25,000 - £28,000 per annum. At Diligenta, we pride ourselves on delivering exceptional service to our customers. As a Complaint Handler in our Stirling office, you will play a vital role in ensuring that our clients' operations are transformed and that we become the Best-in-class Platform-based Life and Pensions Administration Service...

Company OverviewSS&C is a leading provider of financial services solutions, dedicated to helping clients achieve their goals.Job SummaryWe are seeking an experienced Complaint Handler to join our team. The successful candidate will be responsible for resolving customer complaints in a timely and professional manner.About the RoleThe Complaint Handler will...

Job DescriptionAs a Complaint Handler at SS&C, your primary responsibility will be to resolve customer complaints in a timely and effective manner. This involves working closely with internal and external partners to gather information and negotiate resolutions.Main ResponsibilitiesInvestigate and resolve customer complaints using FCA complaints rules (DISP)...

Job Description SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 27,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and...

Job OverviewWe are seeking a highly skilled Senior Risk Manager to lead our complaint resolution team. The successful candidate will be responsible for managing a team of complaints handlers, ensuring that customer complaints are resolved efficiently and effectively.

Diligenta: Transforming Operations and Delivering Excellence.We're committed to becoming the Best-in-class Platform-based Life and Pensions Administration Service provider. As a Complaint Handler in our Stirling office, you'll play a vital role in this transformation by delivering exceptional customer service and resolving complaints in a timely and...

Job Summary:We are seeking a Customer Complaint Resolution Specialist to join our team at DILIGENTA. This is an exciting opportunity for someone with experience in financial services or complaint handling to resolve customer complaints and queries in a compassionate and caring manner, delivering exceptional service and ensuring customer satisfaction.Key...

Salary and Benefits: This role offers a competitive salary of £25,000-£28,000 per year, along with a range of benefits including 31 days holiday, eligibility for a discretionary bonus, and access to our contributory pension scheme.We are seeking a skilled Complaint Handler to join our team in Stirling. As a key member of our customer service team, you will...

About the RoleAs a Claims Leadership Role within Diligenta, you will be responsible for leading and managing a team of complaints handlers. This is an excellent opportunity for someone who wants to progress their career in a fast-paced and dynamic environment.

We are seeking a talented individual to fill the position of Customer Resolution Specialist at Diligenta. In this role, you will work closely with customers to resolve their complaints and queries, ensuring that they receive a high level of service and satisfaction.The ideal candidate will have a strong background in financial services or complaint handling,...

Pension Property AdministratorAn attractive salary of £42,000 per annum is on offer for this role in our Stirling office. Key responsibilities include managing a portfolio of commercial property purchase and in-specie transfer transactions, checking the work of colleagues to ensure high-quality standards, participating in resolving complaints related to...

OverviewAt SS&C, we value our clients' experiences and strive to deliver exceptional service. As a Complaint Handler, you will play a critical role in ensuring that customer complaints are resolved efficiently and effectively.ResponsibilitiesInvestigate customer complaints using FCA complaints rules (DISP) and internal procedures.Work with internal and...

**This position is a telephone-orientated role**: - **8 weeks in office training**: - **Hybrid working on completion of training** In this position, you will act as a call handler dealing with calls regarding complex issues flagged by the clients and high-profile stakeholders - taking personal responsibility to see issues through to resolution, ensuring...

At Diligenta, we're passionate about delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in ensuring that our customers receive the highest level of service and satisfaction.Company OverviewWe're a leading Life and Pensions service provider, working closely with our clients to transform their operations and...

We are looking for a skilled Pension Claims Advisor to join our team at Diligenta. In this role, you will work closely with customers to resolve their complaints and queries related to pension claims, ensuring that they receive a fair and satisfactory outcome.The successful candidate will have a strong background in financial services or complaint handling,...

About the Role:DILIGENTA is seeking a Financial Services Advocate to join its team, providing high-quality customer service and resolving customer complaints and queries in a timely and effective manner.Job Description:The Financial Services Advocate will be responsible for managing customer complaints and queries via various channels, including phone,...

We are seeking a highly motivated and experienced Financial Services Professional to join our team at Diligenta. This role is an exciting opportunity to work with our clients' customers, providing exceptional service and ensuring their satisfaction.The ideal candidate will have a strong background in financial services or complaint handling, with excellent...