Full Time Manager

3 weeks ago

London, United Kingdom MICHELIN Connected Fleet Full time

Role: Software Release Manager Location: London or Leeds
Hybrid: 3 days in the office
Contract: Permanent

At MICHELIN Connected Fleet, a division of the Michelin Group, leaders in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years.

We know our planet is at risk and we urgently need to find innovative ways to protect it. We care about giving people a better way forward.
Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several companywide development programs - including our Diversity, Mentoring and Sustainability programs.

Product leadership and innovation is a key driver for MCF’s business, and we have a track record of investing in R&D and technical talent.
The technology stack spans automotive grade IoT embedded devices, high performance and high availability IoT server platform processing and storing data, and a suite of front-end SaaS based applications providing visualisations, reporting, analytics and enterprise integration. Our hosting is hybrid, using dedicated private cloud infrastructure as well as leading edge PaaS providers such as AWS.
We also have a progressive approach to our development model and tools, constantly investing to improve our velocity and release cadence.

We are looking for a Release Manager to help shape and drive the future of R&D and our products. Working alongside international Agile Squads to ensure that the new features are incrementally deployed and released as part of the global MCF system.
Planning and Scheduling all releases with Specialism Leads/Component Owners and communicating with all stakeholders
Understand and manage the impact of deployments on a global customer base, planning a release schedule that minimises customer impact.
Work with the Test & Release Manager and TechOps to ensure the adequate resource is available to support out-of-office hours releases.
Analysing risks and mitigating those risks by planning phased releases with the squads and Test & Release Manager.
Share knowledge and improvements with Test & Release Manager, DevOps manager, TechOps manager and squads.
Working with the DevOps manager to improve the release pipeline and tooling.
Working alongside the Service Account Manager to deliver an excellent customer experience and optimise MCF’s NPS performance
Strong experience of Software Delivery Life Cycles in an Agile Scrum context
Excellent stakeholder management skills & ability to communicate effectively at all levels
Experience with service management
Experience with defect management
Project management experience, able to manage conflicting priorities

Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours.

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