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Deputy Care Home Manager
4 months ago
Job Role Summary:
* To Deputise for the Home Manager in their absence and support them in ensuring the day-to-day effectiveness and regulatory compliance of the home is always maintained. Reporting to the Home Manager.
* To lead on the service delivery, keeping it under review and work with the Team Leaders for continuous improvement.
* To provide relevant advice, guidance, and support to all colleagues in the Care home to ensure best practice in care for people living with disabilities including Autism and Learning Disabilities.
* To take a lead role in championing disability specialist care and support, and embedding the Skills for Care Code of Conduct for Social Care Workers England in your own working practices and those of team members
* To promote person centred care in all aspects of service delivering, maximising the choice, dignity, and control of residents.
* To take the lead and oversight of activities for residents in the home
Key Duties and Responsibilities
* To regulate, review and initiate systems and process for the delivery of customer service
* To act as the lead within the home on maintaining and establishing best practice in care for people living with disabilities, including Autism and learning disabilities.
* To have a working knowledge of each resident, their family/loved ones, and their circumstances.
* To build good working relationships with other external professionals, (e.g., GPs, Social Workers, and District Nurses) in order to meet care goals.
* To ensure regular residents’ meetings are held and suitable action plans implemented.
* Prepare the Duty Rota to always ensure appropriate staffing levels.
* Assisting with the day-to-day supervision and management of the service, including allocating work shifts and training days, and participating in the recruitment and induction of new colleagues.
* Assisting the Home Manager in being responsible for elements of, working with individuals, families/loved ones, advocates, and other professional colleagues to support individuals to maintain their personal finances, benefit entitlements, and licence agreements and safeguard from harm.
* To carry out audit checks, ensuring that Care Team Leaders are leading the process of discovering residents ‘life histories’, preferences and individual needs, monitoring their interaction with residents and colleagues in line with best practice.
* To ensure that clear and accurate records and communication systems relating to clinical, and all aspects of care delivery are maintained and effectively used by colleagues.
* To provide support in relation to safe medication management and be able to assess colleague’s competency to manage medication.
* Undertake audits as requested and complete all records required to demonstrate compliance with regulatory standards and commissioner requirements.
* Maintain a thorough working knowledge of the CQC regulatory inspection framework, key questions and principles and processes relating to Deprivation of Liberty Safeguards.
* To review compliance with the Health and Social Care Act (2008) and Essential Standards of Quality and Safety (2010) and assist in appropriately actioning any requirements and recommendations made following a CQC inspection.
* To provide management support and supervision to Care Team Leaders. Conducting regular one to one session, appraisals, return to work interviews, performance management and team meetings and through day-to-day best practice.
* To ensure that clinical equipment is maintained in a safe, clean, and fully functional state and that care colleagues are competent and confident to use it.
* To ensure that notifications are completed and sent to CQC, in accordance with regulatory requirements and that all accidents and incidents are reported, recorded, and investigated in line with company policy.
* Contribute to the development and delivery of service improvements plans and Care strategies and to continuous improvement throughout the home.
* Ensure a personal commitment to the principles of valuing diversity and promoting equal opportunities in all aspects of service delivery.
Qualifications:
Health and Social Care Level 4 Diploma (or equivalent)
Experience:
Supervisory experience in relevant care setting.
Experience of Support planning, care programme approach and care management.
Experience of person-centred working.
Skills & Knowledge:
Excellent verbal/written communication skills
Ability to work on own initiative and demonstrate the ability to organize own workload and set priorities.
Ability to work under pressure and meet deadlines.
Ability to build and maintain professional relationships with GPs, social workers etc
In absence of home manager, ability to lead, motivate and manage a team of care colleagues.
Strong knowledge of residential care and support, and of relevant regulations and legislation
Knowledge of CQC regulatory standards and how those are demonstrated in practice.
Medication management skills and knowledge of best practice
