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    Job summary We are looking for an experienced individual with excellent computer, administrative and communication skills who works well as a member of a team whilst being able to use their own initiative. You will provide administrative support to the Macmillan Skin Cancer CNS's. You will liaise with doctors, medical secretaries, Outpatients and...

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    3 weeks ago


    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

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  • Skin Cancer Navigator

    1 month ago


    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced individual to provide administrative support to our Macmillan Skin Cancer Clinical Nurse Specialist team. The successful candidate will work closely with the team to ensure an effective and high-quality service is provided for our patients.Main Responsibilities1. Provide administrative support to the Macmillan Skin...

  • Skin Cancer Navigator

    1 month ago


    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced individual to provide administrative support to our Macmillan Skin Cancer Clinical Nurse Specialist team. The successful candidate will work closely with the team to ensure an effective and high-quality service is provided for our patients.Main Responsibilities1. Provide administrative support to the Macmillan Skin...

  • Skin Cancer Navigator

    2 months ago


    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and skilled individual to provide administrative support to our Macmillan Skin Cancer Clinical Nurse Specialist team.Key ResponsibilitiesWork closely with the Macmillan Skin Cancer Clinical Nurse Specialist team to provide administrative support.Take distressing phone calls, deal sensitively with patient enquiries,...

Skin Cancer Navigator

2 months ago


Bath Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

We are looking for an experienced individual with excellent computer, administrative, and communication skills who works well as a member of a team whilst being able to use their own initiative. You will provide administrative support to the Macmillan Skin Cancer CNS’s.

You will liaise with doctors, medical secretaries, Outpatients, IT, and Management to ensure an effective high-quality service is provided for our patients. You will need to be able to talk to patients (mostly on the telephone) with an empathetic and professional manner.

Experience of supporting colleagues and patients with a cancer diagnosis, whilst understanding the challenges, uncertainty, anxiety, and fear that a cancer diagnosis brings.

Responsibilities:
  1. To work closely with the Macmillan Skin Cancer Clinical Nurse Specialist team to provide administration support.
  2. Taking distressing phone calls, dealing sensitively with patient enquiries, and taking appropriate action. Developing conflict resolution skills when handling these calls.
  3. Track and trace diagnostic investigations and appointments for all CNS patients on the Dermatology pathway within the appropriate cancer pathways. Preparation and validation of the patient tracking list (PTL).
  4. Attend weekly Patient Tracking List meetings to assist with optimising the patient pathway and avoiding breaches, reducing delays in patient treatment(s). Updating Administration team with outstanding actions i.e. booking patients.
  5. Booking all CNS follow-ups including NEW, follow-up, and Photodynamic therapy treatments. Responsible for the CNS scheduling templates and correct format within the IT system.

At the RUH, we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. We value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual, and financial wellbeing.

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working in the beautiful historic city of Bath.

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