Inclusion and Disability Coordinator

3 weeks ago

Northampton Northamptonshire, United Kingdom MND Association Full time

As our Income Co-ordinator, you will be responsible for co-ordinating the income processing tasks for the Income team and oversee processing for Gift Aid Claims. You will proactively process claims with integrity, consistency, and accuracy, in compliance with HMRC regulations, ultimately maximising our income from supporters.
Your day-to-day responsibilities will involve daily and weekly scheduling of income processing tasks, addressing complex queries while providing an excellent supporter care service, and managing Gift Aid claims efficiently.
You'll also be instrumental in providing training to others on the claims process, spotting any discrepancies, and collaborating with other fundraising teams to optimise Gift Aid claims. In addition to your Gift Aid responsibilities, you'll process income and data onto our database, maintaining high standards of accuracy and consistency. To excel in this role, you'll need to adhere to data protection regulations, HMRC guidelines, and internal compliance policies rigorously. Excellent communication, both written and verbal, is key, along with strong knowledge of Microsoft Office tools.
Understanding or transferable experience in HMRC Gift Aid compliance and claims processing is an advantage, as is a technical proficiency in databases.
Your ability to process data with precision will be crucial. If you have experience in commercial financial processes and a talent for problem-solving, we want to hear from you
28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
Access to a 24/7 phone and video GP Service
Life assurance
Confidential counselling helplines
Salary sacrifice schemes to include:
Cycle to work
Buy and sell annual leave
BenefitHub which offers lifestyle discounts and offers on everyday shopping
Enhanced pension scheme
Opportunities for training and personal development
Hybrid working

Understanding or transferable experience in HMRC Gift Aid compliance and claims processing.
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. We are committed to equality and value diversity. We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

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