Amazon CX Engineer
3 weeks ago
Robert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through sophisticated contact centre transformations. Role The Amazon CX Engineer will lead technical design and architecture for complex Amazon Connect implementations Develop sophisticated contact flow solutions for advanced customer requirements including 3rd party integrations and SSO Design and implement advanced Amazon integration Create optimised forecasting, capacity planning and scheduling solutions Lead conversational design strategy and implementation Experience with Amazon Connect Customer Profiles, Cases and Step by Step Guides Guide customers through migration strategies from legacy contact centre platforms Lead client facing technical workshops and advanced training sessions for client’s IT stakeholders (including solutions architects, network engineers, IT support etc) Collaborate with practice team members, supporting with technical queries for presales or in-flight projects as needed Provide technical artefacts such as architecture designs Serve as escalation point for complex technical challenges Profile The Amazon CX Engineer will have experience building in Amazon Connect console Strong Python or JavaScript programming skills Advanced experience with infrastructure as code using CDK or Terraform Integration patterns with external systems CI/CD pipeline implementation for contact centre solutions Performance optimisation and scaling strategies Security architecture for contact centre solutions Custom development to extend Amazon Connect functionality Company Fully remote - UK based Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training .
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Amazon Connect Engineer
3 days ago
United Kingdom Peaple Talent Full timeSenior Amazon Connect Engineer | IaC | Amazon Lex | Remote | £800 per day | 6 Months Peaple Talent have partnered with a consultancy looking to grow their Amazon Connect Practice with an experienced CX engineer working on a variety of projects across voice, chat and cases. Ideally you will be immediately available and have a extensive background working...
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Amazon Connect Engineer
1 week ago
United Kingdom Peaple Talent Full timeSenior Amazon Connect Engineer | IaC | Amazon Lex | Remote | £800 per day | 6 MonthsPeaple Talent have partnered with a consultancy looking to grow their Amazon Connect Practice with an experienced CX engineer working on a variety of projects across voice, chat and cases.Ideally you will be immediately available and have a extensive background working with...
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Amazon Connect Engineer
3 days ago
United Kingdom Peaple Talent Full timeSenior Amazon Connect Engineer | IaC | Amazon Lex | Remote | £800 per day | 6 MonthsPeaple Talent have partnered with a consultancy looking to grow their Amazon Connect Practice with an experienced CX engineer working on a variety of projects across voice, chat and cases.Ideally you will be immediately available and have a extensive background working with...
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Performance Engineer
3 weeks ago
United Kingdom Robert Half Full timeRobert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through...
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Engineer needed ASAP
3 days ago
United Kingdom Peaple Talent Full timeSenior Amazon Connect Engineer | IaC | Amazon Lex | Remote | £800 per day | 6 Months Peaple Talent have partnered with a consultancy looking to grow their Amazon Connect Practice with an experienced CX engineer working on a variety of projects across voice, chat and cases. Ideally you will be immediately available and have a extensive background working...
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United Kingdom Amazon TA Full timeJob Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires someone who has a...
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SRE Engineer
2 days ago
London, City of London, ECA, United Kingdom Digitalq Uk It Solutions Limited Full time £60,000 - £120,000 per yearJob title: Site Reliability Engineering - DevOps Job Description: - Job Summary The Opportunity: Our client is a leader in the mobile sector. As Site Reliability Engineer, you will partner with other teams, using your expertise to guide the design, development, and delivery of products and solutions built with multiple platform technologies and application...
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Automation DevOps Engineer
3 weeks ago
United Kingdom Empiric Full timeAutomation DevOps Engineer - SC CLEARED - Terraform - Git/GitHub This role focuses on building and maintaining scalable, automated cloud infrastructure to support rapid and reliable software delivery. You will design resilient systems on AWS and Azure, drive infrastructure-as-code practices, and enable development teams to deploy with confidence. Key...
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ML Engineer
1 day ago
United Kingdom CreateFuture Full timeCreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of...
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Solutions Consultant
1 day ago
United Kingdom Zendesk Full timeJob Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated contact centre solutions, helping top...