Performance Engineer
3 weeks ago
Robert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through sophisticated contact centre transformations.
The Amazon CX Engineer will lead technical design and architecture for complex Amazon Connect implementations
Create optimised forecasting, capacity planning and scheduling solutions
Lead conversational design strategy and implementation
Lead client facing technical workshops and advanced training sessions for client's IT stakeholders (including solutions architects, network engineers, IT support etc)
Collaborate with practice team members, supporting with technical queries for presales or in-flight projects as needed
The Amazon CX Engineer will have experience building in Amazon Connect console
Strong Python or JavaScript programming skills
CI/CD pipeline implementation for contact centre solutions
Performance optimisation and scaling strategies
Fully remote - UK based
The salary range/rates of pay is dependent upon your experience, qualifications or training.
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