Service Manager
4 weeks ago
Professional Services Director, Professional Services Strategy, IT Services Consulting, Customer Solutions Delivery, Technical Consultancy management - Manchester - Office based job 85K
A global IT trailblazer is looking for a Professional Services Director.
This company embodies a culture of innovation, leading the charge in transformational change within their industry. As a globally recognized leader, they strike the perfect balance between leveraging deep expertise and embracing fresh thinking that allows game-changing ideas to flourish. With continuous growth opens doors for career development, role diversification, and the ability to explore new opportunities aligned with your strengths and aspirations - if you have the experience to hit the ground running as a Director of Professional Services this could be the role for you.
As the Professional Services Director, you'll be the captain of my clients' professional services squad. Your main charge will be 'Ensuring clients receive unparalleled service and maximum value from their cutting-edge solutions.'
Your expertise in project management frameworks and implementation methodologies will be invaluable as you oversee successful delivery and client satisfaction.
You'll also collaborate with the sales teams to scope projects, develop service opportunities, and drive demand. With your keen eye for detail and data analysis skills, you'll identify areas for optimization and implement process improvements.
To be considered for this role, you'll need a bachelor's degree (or equivalent) in a relevant field, plus at least 5 years of professional services or consulting experience in the software/IT industry. A proven track record of leading client-facing teams and scaling service businesses is a must.
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