Senior Manager, Program Manager

Found in: Jooble UK C2 - 2 weeks ago

Edinburgh, United Kingdom Zonal Full time

This is a hybrid opportunity that requires work 3 days a week from our Edinburgh office*

The Zonal group are one of the UK’s largest technology providers to the hospitality industry, employing over 660 people and with annual revenues of over £62M. The group has grown its turnover 500% through organic growth and acquisition over the past 8 years and has an exciting and realistic growth expectation for the future.
Our products are used by over 16,000 pubs, restaurants, and hotels. Customers include national brands like Pizza Express  and All Bar One.
We are looking for a dynamic Programme Manager experienced in delivering Software/Digital/IT programmes of work, who shares our passion for driving innovation. We are going on an exciting journey, and we need more like-minded travellers to help us get there
We are seeking a highly organised and experienced Programme Manager to oversee the successful planning, execution, and delivery of complex software projects for our customers (internal and external).
As a Programme Manager, you will be responsible for mentoring Project Managers, managing resources, and ensuring that all deliverables are completed within the defined scope, budget, and timeline.
Programme Planning: Collaborate with stakeholders to define programme objectives, scope, and success criteria to produce a clearly defined programme plan with clear milestones and dependencies.
· Project Planning: Collaborate with project managers to develop detailed project plans, outlining tasks, timelines, resources, and dependencies to ensure successful delivery of the programme.
· Measure and report against programme metrics and key performance indicators. Resource Management: Working with the Product and Delivery heads to identify and allocate resources required for programme implementation. Establish effective communication channels to provide regular updates to stakeholders regarding programme status, risks, and mitigation strategies. Risk & Issue Management: Identify potential risks and Issues and develop proactive mitigation plans. Regularly assess programme risks and implement necessary adjustments to minimize their impact. Escalate critical issues to senior management as required.
· Foster collaboration within the project management team and wider teams so that interdependencies are identified early and planned ensuring smooth programme delivery.
· Change Management & Control: Develop change management strategies to mitigate resistance and ensure smooth programme implementation.
· Facilitate programme reviews and post-mortem analyses to identify areas for improvement and implement lessons learned in future programmes.
You will have a background working within Software or hardware product companies. Proven experience in delivering Software /Digital/IT programmes of work.
· Exceptional leadership and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders (from junior to board level)
· Experienced in measuring and reporting against programme metrics and key performance indicators. Extensive knowledge of project & programme management principles and practices and their application in medium to large organisations
· Excel at working with and communicating effectively with customers, third party providers and partners to deliver programme outcomes.
· Expertise in techniques for planning, monitoring, and controlling programmes.
· An aspiration for planning excellence, using knowledge sharing to learn from each other.
· Experience as a leader and mentor for project teams in a matrixed environment
· Experience working within a PMO.
· Experience in Agile programme Management approach
· Knowledge of change management principles
· Experienced working with Software delivery tools and reporting from them such as Azure Dev Ops or Jira.
· A background in software and/or product development

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