Contracts Manager, Senior Manager
2 days ago
In this role as Contract Manager you will undertake contracts management duties. Ensure the provision of an efficient and effective FM service to the client, ensuring professional and proactive management of the client’s property and facilities support services.
To deliver excellent customer service and exceed client’s expectations, with relationship management of key client stakeholders and client personnel of utmost importance. Strategic planning and continuous re-engineering of the supply chain and service standards. Support the implementation of Electrical Safety, High Risk Systems and Engineering Policy, Process and Guidance.
Audit compliance of the contracts in UK with statutory regulations, legislation and best practice in field of expertise
Be an active member of the on-call Rota to be available outside of core service hours to handle job-related activities and emergencies out-of-hours.
Communicate updates to statutory regulations, legislation and best practice with stakeholders in field of expertise
Continuous improvement and monitoring of the companies safe system of work identifying and recommending areas of improvement.
Review training content and request changes as appropriate
Overall responsibility for service and contract compliance within area of responsibility to ensure all services meet the client’s requirements and standards.
Customer satisfaction is to be maintained at the highest level by providing a high quality and pro-active service and any concerns to be dealt with effectively and communicated accordingly.
Daily Management interface between Business Services and customer to ensure Service Level Agreements are met.
Become a recognised figure head for the facilities operation and integrate with the client by building strong customer relationships.
Effective communication and reporting on all service lines with the client, peers, and management team all while delivering quality services in a cost and operationally effective manner.
Monitor contracts through key management staff, ensuring value for money and innovative service is provided.
Professional, operational, and strategic management of the entire supply chain and service delivery whilst demonstrating supply chain cost savings and value add through continuous improvement and performance measurement.
Small-Scale Project Management, to include:
# Project initiation – calculating budgets, teams, and resources.
# Managing and monitoring whole lifespan of projects.
# Identifying risks and managing them appropriately to ensure on-time delivery.
# Management and control of budgets, financial targets, and financial processes, producing timely and accurate reports with narration on all variances.
Ownership and management of H&S system compliance to include supply chain activity.
Production of timely and appropriate management information and attend meetings with client and assist with preparation of reports.
Facilitate the resolution of issues regarding administrative, facilities services and janitorial requests promptly and thoroughly. Develop a working knowledge of client work processes, workplace culture and policies essential for effective service delivery to users.
Writing of the monthly performance reports.
Financial planning related to facilities management
Lead and manage any facilities staff including external suppliers / contractors to ensure smooth business operations
Liaise and negotiate with vendors and external stakeholders on office procurement, leasing, office renovation or relocation and other facilities contracts
Maintain a high level of technical knowledge in field of expertise.
Improve policies and procedures related to field of expertise
Be an excellent communicator, and a team player with good people management skills.
Accept change, work flexibly and have good negotiation skills and commercial acumen.
Establish and grow network within the FM industry with management of HSE.
Keep safety competence with NEBOSH General Certificate or equivalent.
Maintain Confined Spaces Authorised Person qualification.
Maintain High Voltage Electrical Authorised Person qualification.
Maintain excellent proficiency with Excel and Word.
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Senior Contracts Manager
2 days ago
Swadlincote, Derbyshire, United Kingdom Empire Group Recruitment Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Contracts Manager to join our team at Empire Group Recruitment. As a key member of our facilities management team, you will be responsible for ensuring the provision of an efficient and effective FM service to our clients.Key ResponsibilitiesManage and monitor contracts to ensure value for...
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Senior Contracts Manager
2 days ago
Swadlincote, Derbyshire, United Kingdom Empire Group Recruitment Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Contracts Manager to join our team at Empire Group Recruitment. As a key member of our facilities management team, you will be responsible for ensuring the provision of an efficient and effective FM service to our clients.Key ResponsibilitiesManage and monitor contracts to ensure value for...
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Contract Manager
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Swadlincote, Derbyshire, United Kingdom Empire Group Recruitment Full timeIn this role as Contract Manager you will undertake contracts management duties. Ensure the provision of an efficient and effective FM service to the client, ensuring professional and proactive management of the client’s property and facilities support services. To deliver excellent customer service and exceed client’s expectations, with relationship...
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Contract Manager
2 days ago
Swadlincote, United Kingdom Empire Group Recruitment Full timeIn this role as Contract Manager you will undertake contracts management duties. Ensure the provision of an efficient and effective FM service to the client, ensuring professional and proactive management of the client’s property and facilities support services. To deliver excellent customer service and exceed client’s expectations, with relationship...
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Contract Manager
2 days ago
Swadlincote, United Kingdom Empire Group Recruitment Full timeIn this role as Contract Manager you will undertake contracts management duties. Ensure the provision of an efficient and effective FM service to the client, ensuring professional and proactive management of the client’s property and facilities support services.To deliver excellent customer service and exceed client’s expectations, with relationship...
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Contract Manager
2 days ago
Swadlincote, United Kingdom Empire Group Recruitment Full timeIn this role as Contract Manager you will undertake contracts management duties. Ensure the provision of an efficient and effective FM service to the client, ensuring professional and proactive management of the client’s property and facilities support services.To deliver excellent customer service and exceed client’s expectations, with relationship...
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Contract Manager
2 days ago
Swadlincote, United Kingdom Empire Group Recruitment Full timeIn this role as Contract Manager you will undertake contracts management duties. Ensure the provision of an efficient and effective FM service to the client, ensuring professional and proactive management of the client’s property and facilities support services.To deliver excellent customer service and exceed client’s expectations, with relationship...
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Contract Manager
2 days ago
Swadlincote, United Kingdom Empire Group Recruitment Full timeIn this role as Contract Manager you will undertake contracts management duties. Ensure the provision of an efficient and effective FM service to the client, ensuring professional and proactive management of the client’s property and facilities support services.Qualifications, skills, and all relevant experience needed for this role can be found in the...
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