Sales Coordinator

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers worldwide. Taylor & Francis is one of the world’s largest publishers of high-quality, peer-reviewed scholarly journals, books, e-books, and reference works. We strongly believe that this requires us to encourage and examine different ideas and voices so that any work that meets our exacting levels of quality deserves to be included in our publications. We have an exciting opportunity for a highly organised Sales Coordinator to join our successful Open Access team. This is an opportunity to learn and grow within a dynamic sales team by working collaboratively with internal stakeholders to help the implementation of Open Access agreements, including transformative agreements. The ideal candidate will have excellent communication skills, strong data gathering and analysis skills with a good eye for detail and a passion for connecting with customers to help develop collaborative partnerships.

That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

We ask that candidates live within a commutable distance of our offices to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time in our office in Milton Park, Oxfordshire.

2nd January 2026. Interviews will take place in January.

Gathering customer data from a range of internal systems including publication data and metrics to analyse performance
Using gathered data to generate reports for customers and sales to assist with analysis and account management processes
Support all aspects of the sales team including assisting in sales proposals, management reports, updates to internal trafficking documents and data entry for sales/CRM database
Work with the internal Open Access commercial sales team to help meet divisional revenue objectives
Responding to customer queries via Salesforce: troubleshoot situations as needed
Provide training to internal stakeholders
Provide external video training on a customer facing platform
A competent user of Microsoft office must have strong excel skills
Experience with CRM systems – Salesforce an advantage
Must be confident training and coaching others
Strong organizational and project management skills, ability to multi-task and prioritise work
An excellent work/life balance with a fantastic, flexible working culture and hybrid working (2 days per week from home)
~25 days annual leave per year plus an extra day off for your birthday
~3 additional discretionary days off during the holiday season at the end of the year
~Company funded single cover private medical insurance
~ Employee assistance programme – offering 24/7 well-being support
~ Share Match – Plan that matches every share purchased with two free shares.
~ Pension scheme
~ Life assurance, plus optical and medical care


Training And Professional Development:
We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support, and coaching that will get you where you want to be.

Once you have submitted your application, we may get in touch with you to complete a data based task, to enable us to better understand your skills. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact recruitment@tandf.We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. To find out more about our business and the great career opportunities please go to our Careers Site:
Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law. This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.
To find out more about our business and the great career opportunities please go to our Careers Site: