Administrator Sales

2 weeks ago

Harleston Norfolk, United Kingdom Redmore Recruitment Limited Full time
Job Title: Administrator (Permanent Full-time) Salary: £12.05 per hour Hours: 8:00am - 17:00pm (Monday to Friday) Benefits Career development in a family run business Contributory Pension Scheme My Pay Rewards

discounts on vouchers Refer a friend scheme Cycle to work scheme Your role: A fantastic opportunity has arisen for a Sales Administrator to join our team at our Needham manufacturing site. The successful applicant will provide administrative support to the Sales Department and be one of the main points of contact for Account Managers, customers and prospective customers. Assist the sales team with administrative tasks Co-ordinate with other departments such as finance and logistics Meticulous, customer focused and able to work at pace, you will support the sales function by processing orders, quotes and resolving sales related queries and complaints. Receive and process sales orders from customers, via phone, email or online platforms Verify order accuracy, pricing and product availability Enter orders into the system accurately and promptly Liaising directly with customers and the wider team, you will be confident with using the telephone and emails whilst remaining professional. Serve as the main point of contact for customer enquiries and requests Address customer concerns, resolve issues, and provide timely updates on order statuses Ensure a high level of customer satisfaction through efficient and effective communication Qualifications Previous experience in a similar administrative role or within a sales or customer service environment Excellent communication and interpersonal skills Proficient in Microsoft Office Suite, Word, Excel, Outlook Ability to multitask and prioritise tasks Knowledge of sales processes and procedures is desirable but not essential Who we are: A family-owned business with sites across the UK and Europe which has grown organically and through acquisition to become the UKs leading and most innovative national manufacturer. We are organised into two distinct business units: Manufacturing and Reconditioned. Together, they deliver a range of sustainable products and services that promote circular economy principles to UK industrial and manufacturing markets. As an employer with sites throughout the UK and a diverse range of career opportunities available, we offer secure employment with prospects and support to develop personally and professionally.

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