Lead Business Analyst

2 weeks ago

Birmingham, United Kingdom Hays Full time €61,000

Role: Lead IT Business Analyst

Contract: Permanent

Salary: Up to £61k

Location: Birmingham

Reports To: Associate Director of IT

Direct Reports: IT Business Analyst x4 and x1 Test Analyst

Job Purpose:

This Public Centre entity based in Birmingham City Centre are looking for a high calibre business analysis professional, leading the IT Business Analysis team, charged with undertaking a critical and continual reviews of business processes across the organisation and on the analytical delivery of major organisational process improvement initiatives. The role will assist in delivering a transformational change agenda and encourage and promote cultural change that is required to embrace the future direction of the organisation. The role will lead IT continuous improvement and change management, including identifying and evaluating opportunities for business-led technological.

As this is a Hybrid role, there would be an expectation for you to be based in the Birmingham City Centre office 2-days per week.

Key Responsibilities:

  • Manage the IT Business Analysis team following good management practices, ensuring senior managers and the wider team are motivated and meet their objectives. Develop the wider team’s skillset in line with the professional development requirements for IT, including programme and project management.
  • To lead additional contract resources when required for major initiatives such the FtP End to End Review programme.
  • To lead the Business Analysts Working Group including promoting effective communication and buy in between IT and business teams.
  • To identify, design and oversee in partnership with internal teams, IT developments for benefit of internal staff e.g. improvements to CRM.
  • To design a service catalogue process as directed by the Head of IT including completion of comprehensive “as is” and “to be” process maps.
  • Define the deliverables, resource requirements and work plans for all IT projects and manage their development and delivery. Identify and seek additional resources as required.
  • Lead on the IT Change Management process. Be responsible for the management of the IT Change Advisory Board, coordinate and administer the IT Change Request process.
  • Develop a continuous service improvement culture within IT to ensure that it can continue to evolve in line with the changing business environment.
  • To support the Associate Director of IT with IT governance and the mechanisms in place to ensure compliance, legislative and other, developing IT policies in line with change initiatives.

Personal and Professional Skills:

  • Demonstrable business process analysis and re-engineering skills with the ability to transform the efficiency of administrative processes, including customer service transactions, maximising productivity, efficiency, effectiveness and transparency.
  • Proven line management experience and skills including managing performance in a project and an operational environment, plus experience of coaching, teaching or training others. Excellent communication skills including listening, negotiating and interpretation, establishing rapport, understanding needs and reaching agreement with others. Able to adapt working style and communications appropriately to different levels. Able to use a variety of mediums: face-to-face, phone, email, letter and business report writing in a way that instils confidence and authority.
  • Design and execution of tailored engagement plans for key stakeholders, working closely with cross[1]functional colleagues to deliver successful outcomes.
  • Identify improvement opportunities in business processes, working methodologies & behaviours, seeking alignment with complimentary or related initiatives.
  • Supporting wider Teams in shaping creative solutions for addressing identified improvement areas.
  • Ability to think logically, has a demonstrated track record of researching and investigating issues and problem-solving. This will include analysing problems; identify solution criteria and producing a range of options to solve issues and implementing the best fit solution.
  • Can build successful and effective relationships with both internal and external stakeholders and can manage these relationships over a sustained period.
  • Self-driven, results-oriented with a positive outlook, and a clear focus on high quality. Able to work independently and effectively and use own initiative to deliver projects.
  • Expertise in continuous improvement management including working knowledge of Lean, Kaizen operational process and procedure.
  • Committed to equality and diversity in service delivery.

Must have proven experience and ability to:

  • Proven experience of managing a Business Analyst function.
  • Experience of building successful and effective relationships with both internal and external stakeholders and can manage these relationships over a sustained period.
  • Managed and led a team previously.
  • Experience of developing, coaching, and managing staff.

Benefits:

  • 25 days annual leave plus 8 days bank holiday. Annual leave rises to 28 days after 2 years’ service.
  • Life Insurance.
  • Childcare Scheme.
  • Employee pension scheme up to 10%.
  • Various lifestyle benefits including cycle to work scheme, gym memberships, eye vouchers, and season ticket loans.

  • Business Analyst Team Lead

    2 days ago

    Birmingham, Birmingham, United Kingdom ClearCourse Full time

    {"h1": "Business Analyst Team Lead at ClearCourse", "p": "ClearCourse is a dynamic tech company that's growing rapidly. We're looking for a Business Analyst Team Lead to join our team and help us deliver exceptional customer experiences.As a Business Analyst Team Lead, you'll be responsible for leading a team of Business Analysts and working closely with our...

  • Business Analyst Team Lead

    2 days ago

    Birmingham, Birmingham, United Kingdom ClearCourse Full time

    {"h1": "Business Analyst Team Lead at ClearCourse", "p": "ClearCourse is a dynamic tech company that's growing rapidly. We're looking for a Business Analyst Team Lead to join our team and help us deliver exceptional customer experiences.As a Business Analyst Team Lead, you'll be responsible for leading a team of Business Analysts and working closely with our...

  • Lead Business Analyst

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Michael Page Full time £65,000

    Position OverviewA Lead Business Analyst is sought for a rewarding opportunity within the Professional Services domain. The ideal candidate will possess a meticulous nature, a strong affinity for technology, and a commitment to delivering exceptional outcomes within a collaborative team setting. Company ProfileOur client stands as a prominent figure in the...

  • Lead IT Business Analyst

    2 weeks ago

    Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Role: Lead IT Business Analyst Contract: Permanent Salary: Up to £61k Location: Birmingham Reporting To: Associate Director of IT Direct Reports: IT Business Analyst x4 and x1 Test Analyst Job Purpose:This role is for a high calibre business analysis professional, leading the IT Business Analysis team, charged with undertaking critical and continual reviews...

  • Lead Business Analyst

    4 weeks ago

    Birmingham, United Kingdom Hays Full time

    Role: Lead IT Business AnalystContract: PermanentSalary: Up to £61kLocation: BirminghamReports To: Associate Director of ITDirect Reports: IT Business Analyst x4 and x1 Test AnalystJob Purpose:This Public Centre entity based in Birmingham City Centre are looking for a high calibre business analysis professional, leading the IT Business Analysis team,...

  • Lead Business Analyst

    4 weeks ago

    Birmingham, United Kingdom Hays Full time

    Role: Lead IT Business AnalystContract: PermanentSalary: Up to £61kLocation: BirminghamReports To: Associate Director of ITDirect Reports: IT Business Analyst x4 and x1 Test AnalystJob Purpose:This Public Centre entity based in Birmingham City Centre are looking for a high calibre business analysis professional, leading the IT Business Analysis team,...

  • Lead Business Analyst

    2 weeks ago

    Birmingham, United Kingdom Hays Full time

    Role: Lead IT Business Analyst Contract: Permanent Salary: Up to £61k Location: Birmingham Reports To: Associate Director of IT Direct Reports: IT Business Analyst x4 and x1 Test Analyst Job Purpose: This Public Centre entity based in Birmingham City Centre are looking for a high calibre business analysis professional, leading the IT Business...

  • Lead Business Analyst

    4 weeks ago

    Birmingham, United Kingdom Hays Full time €61,000

    Role: Lead IT Business Analyst Contract: Permanent Salary: Up to £61k Location: Birmingham Reports To: Associate Director of IT Direct Reports: IT Business Analyst x4 and x1 Test Analyst Job Purpose: This Public Centre entity based in Birmingham City Centre are looking for a high calibre business analysis professional, leading the IT Business...

  • Lead Business Analyst

    4 weeks ago

    Birmingham, United Kingdom Hays Full time

    Role: Lead IT Business AnalystContract: PermanentSalary: Up to £61kLocation: BirminghamReports To: Associate Director of ITDirect Reports: IT Business Analyst x4 and x1 Test AnalystJob Purpose:This Public Centre entity based in Birmingham City Centre are looking for a high calibre business analysis professional, leading the IT Business Analysis team,...

  • Lead Business Analyst

    4 weeks ago

    Birmingham, United Kingdom HAYS Full time

    Role: Lead IT Business AnalystContract: PermanentSalary: Up to £61kLocation: BirminghamReports To: Associate Director of ITDirect Reports: IT Business Analyst x4 and x1 Test AnalystJob Purpose:This Public Centre entity based in Birmingham City Centre are looking for a high calibre business analysis professional, leading the IT Business Analysis team,...

  • Business Analyst Team Lead

    2 months ago

    Birmingham, United Kingdom ClearCourse Full time

    Business Analyst Team Lead Career Level: 8A Team Leader Posting Date: 20 Jul 2024 Are you looking for your next exciting Business Analyst Team Lead role, working with a fast growing tech/software company within a dynamic, and supportive team? ClearCourse are searching for a Business Analyst Team Lead who will work within a fast paced delivery team...

  • Lead Business Analyst

    7 days ago

    Birmingham, United Kingdom Hays Full time

    Role: Lead IT Business AnalystContract: PermanentSalary: Up to £61kLocation: BirminghamReports To: Associate Director of ITDirect Reports: IT Business Analyst x4 and x1 Test AnalystThe following information provides an overview of the skills, qualities, and qualifications needed for this role.Job Purpose:This Public Centre entity based in Birmingham City...

  • Lead Business Analyst

    1 week ago

    Birmingham, United Kingdom Hays Full time

    Role: Lead IT Business AnalystContract: PermanentSalary: Up to £61kLocation: BirminghamReports To: Associate Director of ITDirect Reports: IT Business Analyst x4 and x1 Test AnalystThe following information provides an overview of the skills, qualities, and qualifications needed for this role.Job Purpose:This Public Centre entity based in Birmingham City...

  • Business Analyst Team Lead

    1 month ago

    Birmingham, United Kingdom ClearCourse Full time

      Are you looking for your next exciting Business Analyst Team Lead role, working with a fast growing tech/software company within a dynamic, and supportive team?   ClearCourse are searching for a Business Analyst Team Lead who will work within a fast paced delivery team that will be made up of a mixture of developers, Solution Architects, QA...

  • Business Analyst Team Lead

    3 days ago

    Birmingham, Birmingham, United Kingdom ClearCourse Full time

    About the RoleWe are seeking a highly skilled Business Analyst Team Lead to join our dynamic team at ClearCourse. As a key member of our Membership Services department, you will be responsible for leading and managing a team of Business Analysts, ensuring the successful delivery of new customer implementations and customer-led changes to our CCMS...

  • Business Analyst Team Lead

    3 days ago

    Birmingham, Birmingham, United Kingdom ClearCourse Full time

    About the RoleWe are seeking a highly skilled Business Analyst Team Lead to join our dynamic team at ClearCourse. As a key member of our Membership Services department, you will be responsible for leading and managing a team of Business Analysts, ensuring the successful delivery of new customer implementations and customer-led changes to our CCMS...

  • Business Analyst

    3 weeks ago

    Birmingham, United Kingdom SF Recruitment Full time

    Working with a leading organisation in Birmingham in their search for a permanent Business Analyst to join them. One day a week on site in Birmingham paying £55,000 base + bonus + 38 days holiday + excellent pension. This is a full-time hybrid role for a Business Analyst. As a Business Analyst, you will be responsible for analyzing business processes,...

  • Business Analyst

    4 weeks ago

    Birmingham, United Kingdom SF Recruitment Full time

    Working with a leading organisation in Birmingham in their search for a permanent Business Analyst to join them. One day a week on site in Birmingham paying £55,000 base + bonus + 38 days holiday + excellent pension. This is a full-time hybrid role for a Business Analyst. As a Business Analyst, you will be responsible for analyzing business processes,...

  • Lead Data Analyst

    1 week ago

    Birmingham, Birmingham, United Kingdom TW Full time

    Job Title: Lead Data AnalystCompany: TWIndustry: Business ServicesLocation: RemoteSalary: £82,000 + BenefitsAbout the Role:We are seeking a highly skilled Lead Data Analyst to join our team at TW. As a Lead Data Analyst, you will play a key role in shaping our data strategy and leveraging insights to drive business growth.Key Responsibilities:Lead and...

  • Business Analyst

    4 weeks ago

    Birmingham, United Kingdom James Adams Full time

    Business AnalystWe're seeking an experienced Business Analyst to join a leading professional services company with offices globally. The successful candidate will join a growing project services team dedicated to driving innovation and excellence. As they continue to expand and evolve, they're seeking a dynamic and experienced Business Analyst to join the...