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Duty Manager
3 weeks ago
Job Reference: INVDM07524 Position: Duty Manager Location: Inverness Youth Hostel (IV2 3QB) Contract: Permanent Hours per week: 40.00 Salary: £Competitive Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.) Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland through hostelling with us whilst you can also enjoy exploring cities, hillwalking, climbing and many other outdoor activities and amazing surroundings in your spare time. As a non-profit charity with people and communities at our heart, we also give people, who otherwise would not have the opportunity, the chance of a well needed break to explore and experience Scotland or to develop their skills for life, learning and work through our youth programmes. Working with Hostelling Scotland is more than just a job. Join our team to become an Ambassador for Scotland and make a difference You will be part of our dedicated and friendly team at our Inverness Youth Hostel. About the role of Duty Manager: Reporting to Inverness Group Manager, you will supervise day-to-day operational management of our hostel to ensure that we deliver high standards in all areas of our hostel activities and guests interactions so that our guests will have memorable and enjoyable experience with us.
- Deliver high level of quality service and standard with the guest facility provision being welcoming, clean, comfortable, secure, safe, accessible and compliant, and maintained
- Enhances guest experience and exceed their expectations, including dealing with guests feedback and complaints in a timely and professional manner
- Take all reasonable steps to ensure the health and safety and security of the guests, employees, volunteers and visitor at all times
- Assist in managing hostel team with effective supervision, training and performance development, ensuring everyone maintains the highest standards of uniform, personal presentation and hygiene protocols in accordance with Hostelling Scotland’s relevant Standing Operating Procedures.
- Work alongside the team, if short staffed, undertaking hands-on approach and provide cover for team member and perform full cleaning duties for the day to ensure the work is done in a timely and efficient manner
- A passion towards excellent customer service standards
- Positive leadership experience with an ability to motivate teams
- An excellent communication skills an inspirational approach to interact with people
- Flexibility in your approach to adapt to all situations including changing workload and demands as well as going for extra miles to assist guests and to support teams
- Problem solving skills to identify and apply the appropriate solution and provide satisfactory outcome for guests
- Membership of Hostelling Scotland
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
- You must be able to provide an evidence of your right to work in the UK before starting with us.
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Duty Manager
3 weeks ago
Inverness, Highland, United Kingdom Hostelling Scotland Head Office Full timeJob Reference: INVDM07524Position: Duty ManagerLocation: Inverness Youth Hostel (IV2 3QB)Contract: PermanentHours per week: 40.00Salary: £CompetitiveAccommodation: Live in accommodation available (Note: a small weekly utility levy applies.)Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland through...
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Duty Manager
3 weeks ago
Inverness, Highland, United Kingdom Hostelling Scotland Head Office Full timeJob Reference: INVDM07524Position: Duty ManagerLocation: Inverness Youth Hostel (IV2 3QB)Contract: PermanentHours per week: 40.00Salary: £CompetitiveAccommodation: Live in accommodation available (Note: a small weekly utility levy applies.)Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland through...
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Duty Manager
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Duty Manager
3 weeks ago
Inverness, Highland, United Kingdom Hostelling Scotland Head Office Full timeJob Reference: INVDM07524 Position: Duty Manager Location: Inverness Youth Hostel (IV2 3QB) Contract: Permanent Hours per week: 40.00 Salary: £Competitive Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.) Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland...
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Duty Manager
3 weeks ago
Inverness, United Kingdom Platinum Recruitment Consultancy Full timeRole: Duty ManagerLocation: InvernessSalary / Rate of pay: From £25,000 p.a. Platinum Recruitment is working in partnership with a popular hotel set in the heart of Highlands of Inverness and we have a fantastic opportunity for a Duty Manager to join the team What's in it for you?Besides the fantastic opportunity to show your talent and develop as a key...
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Night Manager
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Night Manager
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Inverness, Highland, United Kingdom Hostelling Scotland Head Office Full timeInverness Youth Hostel (IV2 3QB) Contract: Permanent Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.) Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland through hostelling with us whilst you can also enjoy exploring cities, hillwalking, climbing and many other...
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Night Manager
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Duty Supervisor
2 days ago
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Duty Manager
3 weeks ago
Highland, Scotland, United Kingdom Hostelling Scotland Head Office Full timeJob Reference: INVDM07524 Position: Duty Manager Location: Inverness Youth Hostel (IV2 3QB) Contract: Permanent Hours per week: 40.00 Salary: £Competitive Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.) Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland...
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Inverness, United Kingdom Scottish Youth Hostels Association Full timeDo you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously,...
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Project Manager
2 months ago
Inverness, Highland, United Kingdom Clarkson Owens Recruitment Full timeJob Title: Projects Manager Job Location: Inverness - Office and Site Based Roles / Job Purpose - To successfully manage an efficient, cost effective and customer focused service by ensuring that the services supplied by the Company comply with legislation and client specification. - To ensure the welfare and safety of all employees and sub-contractor...